Upgrade to Windows 10

is there a way to upgrade from windows 7 to windows 10?  I've been trying to do this with the CD but I'm not having no luck.  I tried to download an upgrade tool but it's failing.
WellingtonISAsked:
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JohnBusiness Consultant (Owner)Commented:
Does the upgrade process get to the Driver Update page?

1. If the update does not get as far as Driver Updates, then you may wish to check the hard drive.
2. If the update fails at Drive Update, the machine may have a drive compliance or other hardware compliance issue.

If you have a back up of the machine, try doing a fresh install instead of upgrade.
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WellingtonISAuthor Commented:
I downloaded the media creation too and that seems to be working...
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JohnBusiness Consultant (Owner)Commented:
Let it download (takes a while) then start to run (takes more time) then it gets to a screen Updating Drivers. See how it does on that and if it passes that. If so, it may proceed to install.
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WellingtonISAuthor Commented:
thx.  I'll keep you posted if I have issues.  Much appreciated...
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Qian BaoDigital Media Specialist and Web DesignerCommented:
One simple way is to start up from the Windows installation CD or USB. This ignores all OS issues that might impact the installation and jumps directly into the upgrade process. It is achievable by holding down one of the function keys on the top of your keyboard. The exact key varies across different hardware. Check your hardware manufacturer for the exact key combo.
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JohnBusiness Consultant (Owner)Commented:
If the OS is (say) an old version of Symantec Endpoint, this must be uninstalled before proceeding, so take care skipping through errors that should be resolved.
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WellingtonISAuthor Commented:
I use trend micro.  I'm not sure it's working it's still on Making sure you're ready to install...
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JohnBusiness Consultant (Owner)Commented:
If it the newest version it should work.
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WellingtonISAuthor Commented:
I downloaded MediaCreation tool.  is there another one?
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JohnBusiness Consultant (Owner)Commented:
If you got the Media Creation tool from this link

https://www.microsoft.com/en-us/software-download/windows10

it should be fine. That is the link I always use.
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WellingtonISAuthor Commented:
yes.. Thanks.
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nobusCommented:
why not backup your data and do a fresh install?
you can copy the data out by booting from a live cd - or hooking the drive to a working pc
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WellingtonISAuthor Commented:
I think that's what I'm going to need to do.  I didn't want to do a fresh install because of the things I have installed, however, I'm getting no where trying to upgrade.
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nobusCommented:
i agree it's a bit of work - but often it saves time in the end..
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