Pc does not boot up. URGENT

Hi,

This morning after doing the windows updates. I cannot boot up my pc anymore.  I have done the following

1. Windows repair tool does not work
2. System restore failed
3. Safe mode failed

Any ideas? Thanks

I have win 7 64
mcrmgAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
I updated my Windows 7 Pro 64-bit VM this weekend. There was a big update (240 MB) but the update went through and the machine restarted properly.

From another machine, download BIOS, Chipset and Video Drivers. Put these on Ultimate Boot CD and then start your machine with UBCD.  Update the three drivers and then try to restart it.
0
Tom CieslikIT EngineerCommented:
What kind of error you have ?
Is it simply boot error or Windows is booting up and get blue screen ?
If this is only boot issue, try repair boot using installation DVD but you must do it twice.
0
William FulksSystems Analyst & WebmasterCommented:
Did it finish the updates or are you getting a "please wait" or some other message. Some of the updates in the past several months can take a really long time to finish installing.

Is it throwing any kind of errors or just rebooting itself automatically? One thing you can do is unplug any USB devices besides the keyboard and mouse to make sure it's not some kind of driver conflict or boot order error. Sometimes flash drives or external hard drives will cause a PC not to start up.
0
Cloud Class® Course: Certified Penetration Testing

This CPTE Certified Penetration Testing Engineer course covers everything you need to know about becoming a Certified Penetration Testing Engineer. Career Path: Professional roles include Ethical Hackers, Security Consultants, System Administrators, and Chief Security Officers.

noxchoGlobal Support CoordinatorCommented:
Do you use backup software to backup your system? I guess not.
Then a question, what kind of error or exception do you get when trying to boot into Windows?
0
mcrmgAuthor Commented:
I got most of files out.  I tried to   reinstall windows using the CD that came with it.  After 92%, pc will reboot back to CD.  It does not look like the windows was reinstalled.
0
JohnBusiness Consultant (Owner)Commented:
It may be that this machine will not run Windows 10
0
William FulksSystems Analyst & WebmasterCommented:
If you were able to get your data off there, at this point it may be best to do a fresh install by wiping the drive first, rather than try to install on top of the old installation. No telling what has corrupted in there.
0
Tom CieslikIT EngineerCommented:
Remember,, if You have set in BIOS boot from DVD first and secure boot is not turned on, after installation and first restart computer will boot from DVD again.
Just remove DVD and restart computer again.
If Windows was installed it will boot properly from HDD
0
noxchoGlobal Support CoordinatorCommented:
Then try to install the Windows from USB media.
0
nobusCommented:
it can even be bad hardware - so test ram and disk - i recommend UBCD for this:
Hardware diagnostic CD    UBCD
---------------------------------------------------
go to the download page, scroll down to the mirror section, and  click on a mirror to start the download
Download the UBCD and make the cd   <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download

since the downloaded file is an ISO file, eg ubcd527.iso - so you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/

If you want also the Ram tested - run memtest86+ at least 1 full pass,  - you should have NO errors!
direct download :  http://www.memtest.org/
 
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive)  from the HDD section -  long or advanced diag !  (runs at least for30 minutes)

http://www.ultimatebootcd.com/      

**  you can make a bootable cd - or bootable usb stick
*** note *** for SSD drives  use the tool from the manufacturer, like intel 's toolbox :
https://downloadcenter.intel.com/download/18455/Intel-Solid-State-Drive-Toolbox

for completeness -here's how i handle disk problems : http://www.experts-exchange.com/Storage/Hard_Drives/A_3000-The-bad-hard-disk-problem.html

==>>****in order to be able to  boot from CD or usb - you may have to disable secure boot in the bios
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
mcrmgAuthor Commented:
I had to leave the pc there to attend other projects, I came back to work on that this weekend. It turned out (at least it looked like that way) it was the ram. I changed the ram, everything installed fine.  very strange.....there was no err indicating ram was the problem.  thanks for everyone's input.
0
JohnBusiness Consultant (Owner)Commented:
You are very welcome and I was happy to help.
0
nobusCommented:
could even have been bad contacts in ram sockets..
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows OS

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.