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VSS writer keeps failing when trying to perform backup

I am testing arcserve for my backups, but on one server, the proram keeps on failing with the following error: Event ID 22, source: VSS
Here's the error message:

User generated imagev

I have already tried the following, but to my surprise the registry entry was already there:
https://support.microsoft.com/en-us/help/2009513/backups-fails-with-vss-event-id-12292-and-11-on-windows-server-2008-an
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ASKER

I have to wait until tomorrow to run the script, as I have an active backup going.
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Dan
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ASKER

I shouldn't have closed the ticket, that did NOT solve the problem, I'm still having vSS errors.

I ran the acronis vss doctor tool, and here's the output, but this didnt' fix it either.  I  have never run across this before.

2018-03-15 09:44:11 GMT-07:00
AcronisVSSDoctor-net35, 1.0.39.0, v2.0.50727
Microsoft Windows NT 6.1.7601 Service Pack 1, 2.0.50727.8762

===========================================================
VSS Services Configuration and Status

Status: OK
Description: All VSS-related services are configured correctly

Services:

Name: swprv
Title: Microsoft Software Shadow Copy Provider
Status: Running
ReferenceStatus:
NeedToFixStatus: False
StartMode: Manual
ReferenceStartMode: Manual
NeedToFixStartMode: False
IsOk: True
ExpectationDescription:
Exception:

Name: VSS
Title: Volume Shadow Copy
Status: Running
ReferenceStatus:
NeedToFixStatus: False
StartMode: Manual
ReferenceStartMode: Manual
NeedToFixStartMode: False
IsOk: True
ExpectationDescription:
Exception:

Name: EventSystem
Title: COM+ Event System
Status: Running
ReferenceStatus: Running
NeedToFixStatus: False
StartMode: Auto
ReferenceStartMode: Auto
NeedToFixStartMode: False
IsOk: True
ExpectationDescription:
Exception:



===========================================================
VSS Providers Configuration

Status: OK
Description: Only known VSS provider(s) found

Providers:

Id: b5946137-7b9f-4925-af80-51abd60b20d5
Path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\Providers\{b5946137-7b9f-4925-af80-51abd60b20d5}
Name: Microsoft Software Shadow Copy provider 1.0
IsDefault: True



===========================================================
VSS Access Control Configuration

Status: OK
Description: Known VSS access control entries are configured correctly

AccessControls:

UserName: NT Authority\NetworkService
EntryExists: True
UserExists: True
IsActive: True
IsOk: True
StatusDescription:

UserName: NT SERVICE\SQLWriter
EntryExists: True
UserExists: True
IsActive: True
IsOk: True
StatusDescription:



===========================================================
VSS Components Availability

Status: OK
Description: VSS components are accessible



===========================================================
VSS Writers Status

Status: OK
Description: All VSS writers are working correctly

Writers:

Name: Task Scheduler Writer
Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
State: [1] Stable
IsOk: True
Error: No error

Name: VSS Metadata Store Writer
Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
State: [1] Stable
IsOk: True
Error: No error

Name: Performance Counters Writer
Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
State: [1] Stable
IsOk: True
Error: No error

Name: SqlServerWriter
Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
State: [1] Stable
IsOk: True
Error: No error

Name: System Writer
Id: {e8132975-6f93-4464-a53e-1050253ae220}
State: [1] Stable
IsOk: True
Error: No error

Name: ASR Writer
Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
State: [1] Stable
IsOk: True
Error: No error

Name: Registry Writer
Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
State: [1] Stable
IsOk: True
Error: No error

Name: Shadow Copy Optimization Writer
Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
State: [1] Stable
IsOk: True
Error: No error

Name: WMI Writer
Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
State: [1] Stable
IsOk: True
Error: No error

Name: IIS Config Writer
Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
State: [1] Stable
IsOk: True
Error: No error



===========================================================
VSS Shadow Storages Status

Status: OK
Description: All VSS shadow storages are configured correctly

Storages:

ForVolume: C:\
OnVolume: C:\
Used: 0 B
Allocated: 0 B
Maximum: UNBOUNDED
Minimum: 320 MB
VolumeSize: 279 GB
Available: 167 GB
TargetMaximum: 27 GB
MaximumGreaterThenMinimum: True
MaximumIsEnough: True
MaximumIsNotReached: True
AvailableIsEnoughForMaximum: True
IsOk: True
Description:



===========================================================
Disk Free Space Available

Status: OK
Description: All disks have enough free space

Volumes:

Name: C:\
DeviceId: \\?\Volume{78c65b54-1af3-11e7-a2c3-806e6f6e6963}\
Size: 279 GB
Available: 167 GB
Minimum: 320 MB
IsOk: True
Description:
IsMounted: True

Name: \\?\Volume{78c65b53-1af3-11e7-a2c3-806e6f6e6963}\
DeviceId: \\?\Volume{78c65b53-1af3-11e7-a2c3-806e6f6e6963}\
Size: 99 MB
Available: 70 MB
Minimum: 32 MB
IsOk: True
Description:
IsMounted: False



===========================================================
Disk I/O Load

Status: OK
Description: All disks are currently not overloaded

Disks:

Name: 0 C:
DiskBytesPersec: 24789
DiskReadBytesPersec: 0
DiskReadsPersec: 0
DiskTransfersPersec: 8
DiskWriteBytesPersec: 24789
DiskWritesPersec: 8
PercentDiskReadTime: 0
PercentDiskTime: 1
PercentDiskWriteTime: 1
PercentIdleTime: 98
IsOk: True



===========================================================
NTFS Volume Access Control Configuration

Status: OK
Description: All volumes have correct access control configuration

Volumes:

Name: C:\
SystemHasAccess: True
SystemSid: S-1-5-18
IsOk: True
Description: "SYSTEM" account has "Full Control" access

Name: \\?\Volume{78c65b53-1af3-11e7-a2c3-806e6f6e6963}\
SystemHasAccess: True
SystemSid: S-1-5-18
IsOk: True
Description: "SYSTEM" account has "Full Control" access



===========================================================
Event Log

Status: Warn
Description: Some VSS-related errors or warnings occurred during the previous day

Events:

Timestamp: 3/15/2018 9:34:51 AM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} and Name SW_PROV is [0x80040154, Class not registered ].   Operation:    Obtain a callable interface for this provider    List interfaces for all providers supporting this context    Query Shadow Copies  Context:    Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}    Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}    Snapshot Context: 4194304    Snapshot Context: 4194304    Execution Context: Coordinator
InstanceId: 22
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+22

Timestamp: 3/15/2018 9:34:51 AM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} [0x80040154, Class not registered ].   Operation:    Obtain a callable interface for this provider    List interfaces for all providers supporting this context    Query Shadow Copies  Context:    Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}    Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}    Snapshot Context: 4194304    Snapshot Context: 4194304    Execution Context: Coordinator
InstanceId: 12292
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+12292

Timestamp: 3/15/2018 9:31:22 AM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} and Name SW_PROV is [0x80040154, Class not registered ].   Operation:    Obtain a callable interface for this provider    List interfaces for all providers supporting this context    Query Shadow Copies  Context:    Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}    Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}    Snapshot Context: -1    Snapshot Context: -1    Execution Context: Coordinator
InstanceId: 22
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+22

Timestamp: 3/15/2018 9:31:22 AM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} [0x80040154, Class not registered ].   Operation:    Obtain a callable interface for this provider    List interfaces for all providers supporting this context    Query Shadow Copies  Context:    Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}    Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}    Snapshot Context: -1    Snapshot Context: -1    Execution Context: Coordinator
InstanceId: 12292
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+12292

Timestamp: 3/15/2018 9:30:45 AM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} and Name SW_PROV is [0x80040154, Class not registered ].   Operation:    Obtain a callable interface for this provider    List interfaces for all providers supporting this context    Query Shadow Copies  Context:    Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}    Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}    Snapshot Context: -1    Snapshot Context: -1    Execution Context: Coordinator
InstanceId: 22
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+22

Timestamp: 3/15/2018 9:30:45 AM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} [0x80040154, Class not registered ].   Operation:    Obtain a callable interface for this provider    List interfaces for all providers supporting this context    Query Shadow Copies  Context:    Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}    Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}    Snapshot Context: -1    Snapshot Context: -1    Execution Context: Coordinator
InstanceId: 12292
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+12292

Timestamp: 3/15/2018 9:07:46 AM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} and Name SW_PROV is [0x80040154, Class not registered ].   Operation:    Obtain a callable interface for this provider    List interfaces for all providers supporting this context    Query Shadow Copies  Context:    Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}    Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}    Snapshot Context: 4194304    Snapshot Context: 4194304    Execution Context: Coordinator
InstanceId: 22
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+22

Timestamp: 3/15/2018 9:07:46 AM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} [0x80040154, Class not registered ].   Operation:    Obtain a callable interface for this provider    List interfaces for all providers supporting this context    Query Shadow Copies  Context:    Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}    Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}    Snapshot Context: 4194304    Snapshot Context: 4194304    Execution Context: Coordinator
InstanceId: 12292
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+12292

Timestamp: 3/14/2018 11:34:38 PM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} and Name SW_PROV is [0x80040154, Class not registered ].   Operation:    Obtain a callable interface for this provider    List interfaces for all providers supporting this context    Query Shadow Copies  Context:    Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}    Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}    Snapshot Context: 4194304    Snapshot Context: 4194304    Execution Context: Coordinator
InstanceId: 22
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+22

Timestamp: 3/14/2018 11:34:38 PM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} [0x80040154, Class not registered ].   Operation:    Obtain a callable interface for this provider    List interfaces for all providers supporting this context    Query Shadow Copies  Context:    Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}    Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}    Snapshot Context: 4194304    Snapshot Context: 4194304    Execution Context: Coordinator
InstanceId: 12292
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+12292

Timestamp: 3/14/2018 11:10:07 PM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} and Name SW_PROV is [0x80040154, Class not registered ].   Operation:    Obtain a callable interface for this provider    List interfaces for all providers supporting this context    Query Shadow Copies  Context:    Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}    Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}    Snapshot Context: 4194304    Snapshot Context: 4194304    Execution Context: Coordinator
InstanceId: 22
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+22

Timestamp: 3/14/2018 11:10:07 PM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} [0x80040154, Class not registered ].   Operation:    Obtain a callable interface for this provider    List interfaces for all providers supporting this context    Query Shadow Copies  Context:    Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}    Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}    Snapshot Context: 4194304    Snapshot Context: 4194304    Execution Context: Coordinator
InstanceId: 12292
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+12292

Timestamp: 3/14/2018 2:10:06 PM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} and Name SW_PROV is [0x80040154, Class not registered ].   Operation:    Obtain a callable interface for this provider    List interfaces for all providers supporting this context    Query Shadow Copies  Context:    Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}    Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}    Snapshot Context: -1    Snapshot Context: -1    Execution Context: Coordinator
InstanceId: 22
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+22

Timestamp: 3/14/2018 2:10:06 PM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} [0x80040154, Class not registered ].   Operation:    Obtain a callable interface for this provider    List interfaces for all providers supporting this context    Query Shadow Copies  Context:    Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}    Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}    Snapshot Context: -1    Snapshot Context: -1    Execution Context: Coordinator
InstanceId: 12292
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+12292

Timestamp: 3/14/2018 2:10:06 PM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} and Name SW_PROV is [0x80040154, Class not registered ].   Operation:    Obtain a callable interface for this provider    List interfaces for all providers supporting this context    Get Shadow Copy Properties    Delete Shadow Copies  Context:    Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}    Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}    Snapshot Context: -1    Snapshot Context: -1    Execution Context: Coordinator    Execution Context: Coordinator
InstanceId: 22
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+22

Timestamp: 3/14/2018 2:10:06 PM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} [0x80040154, Class not registered ].   Operation:    Obtain a callable interface for this provider    List interfaces for all providers supporting this context    Get Shadow Copy Properties    Delete Shadow Copies  Context:    Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}    Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}    Snapshot Context: -1    Snapshot Context: -1    Execution Context: Coordinator    Execution Context: Coordinator
InstanceId: 12292
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+12292

Timestamp: 3/14/2018 2:10:06 PM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} and Name SW_PROV is [0x80040154, Class not registered ].   Operation:    Obtain a callable interface for this provider    List interfaces for all providers supporting this context    Delete Shadow Copies  Context:    Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}    Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}    Snapshot Context: -1    Snapshot Context: -1    Execution Context: Coordinator
InstanceId: 22
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+22

Timestamp: 3/14/2018 2:10:06 PM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {3e02620c-e180-44f3-b154-2473646e4cb8} [0x80040154, Class not registered ].   Operation:    Obtain a callable interface for this provider    List interfaces for all providers supporting this context    Delete Shadow Copies  Context:    Provider ID: {74600e39-7dc5-4567-a03b-f091d6c7b092}    Class ID: {3e02620c-e180-44f3-b154-2473646e4cb8}    Snapshot Context: -1    Snapshot Context: -1    Execution Context: Coordinator
InstanceId: 12292
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+12292