WSUS Content Not Found - Client Error 404
Hi,
We recently set up a new WSUS server with Server 2012 R2 OS.
GPO's are working fine, all updates are downloaded on the WSUS server.
The problem is that the update on the client side is not downloading.
When running WSUS diagnostic tool, on the client, it says that the content is not found.
How do we fix this issue?
Permissions on the content folders are configured correctly.
Please see below:
# Solarwinds® Diagnostic Tool for the WSUS Agent
# 2018/03/12
Machine state
User rights: User has administrator rights
Update service status: Stopped
Background Intelligent Transfer service status: Running
OS Version: Windows 10 Pro
Windows update agent version: 6.2.15063.674 (WU Agent update is required)
Windows Update Agent configuration settings
Automatic Update: Enabled
Options: Automatically download and notify of installation
Use WSUS Server: Enabled
Windows Update Server: HTTP://WSUS-Server:8530
Windows Update Status Server: HTTP://WSUS-Server:8530
WSUS URLs are identical: Identical
WSUS URL is valid: Valid URL
WSUS Server Connectivity
clientwebservice/client.as
simpleauthwebservice/simpl
content: Error: NotFound (The remote server returned an error: (404) Not Found.)
selfupdate/iuident.cab: OK
iuident.cab: Error: NotFound (The remote server returned an error: (404) Not Found.)
We recently set up a new WSUS server with Server 2012 R2 OS.
GPO's are working fine, all updates are downloaded on the WSUS server.
The problem is that the update on the client side is not downloading.
When running WSUS diagnostic tool, on the client, it says that the content is not found.
How do we fix this issue?
Permissions on the content folders are configured correctly.
Please see below:
# Solarwinds® Diagnostic Tool for the WSUS Agent
# 2018/03/12
Machine state
User rights: User has administrator rights
Update service status: Stopped
Background Intelligent Transfer service status: Running
OS Version: Windows 10 Pro
Windows update agent version: 6.2.15063.674 (WU Agent update is required)
Windows Update Agent configuration settings
Automatic Update: Enabled
Options: Automatically download and notify of installation
Use WSUS Server: Enabled
Windows Update Server: HTTP://WSUS-Server:8530
Windows Update Status Server: HTTP://WSUS-Server:8530
WSUS URLs are identical: Identical
WSUS URL is valid: Valid URL
WSUS Server Connectivity
clientwebservice/client.as
simpleauthwebservice/simpl
content: Error: NotFound (The remote server returned an error: (404) Not Found.)
selfupdate/iuident.cab: OK
iuident.cab: Error: NotFound (The remote server returned an error: (404) Not Found.)
ASKER
Thanks for the feedback. Noted on the HTTPS for WSUS, will look in to it.
The WuInstall also seems to give errors:
Your update API: Major Version: 8, Minor Version: 0
Product Version: 10.0.15063.674
Running WuInstall as: administrator
Configured WSUS Server HTTP://WSUS-Server:8530
Searching for updates ... Criteria: IsInstalled=0 and Type='Software'
Result Code: Succeeded
3 Updates found in total, filtering ...
1. Feature update to Windows 10 (consumer editions), version 1709, en-us
Severity: Unknown
UpdateClassification - Upgrades
Product - Windows 10
ID: 9bd958c9-6a06-4c4f-8d3d-f7
Releasedate: 2018-03-06
Size (MB): 3511.77
Eula Accepted: true
2. Windows Malicious Software Removal Tool x64 - February 2018 (KB890830)
Severity: Unknown
UpdateClassification - Update Rollups
Product - Windows 10
Product - Windows 10 LTSB
ID: 3e4e12b4-7338-4825-9d05-34
Releasedate: 2018-03-06
Size (MB): 12.14
Eula Accepted: true
3. 2018-02 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4074592)
Severity: Critical
UpdateClassification - Security Updates
Product - Windows 10
ID: ffc8aa26-baed-4b03-84de-a4
Releasedate: 2018-03-06
Size (MB): 1000.33
Eula Accepted: true
Downloading updates ...
1. Downloading Feature update to Windows 10 (consumer editions), version 1709, en-us: Downloading finished, checking result ...
Result Code: Failed
Detailed Result: 0x80240022 - WU_E_ALL_UPDATES_FAILED - Operation failed for all the updates.
2. Downloading Windows Malicious Software Removal Tool x64 - February 2018 (KB890830): Downloading finished, checking result ...
Result Code: Failed
Detailed Result: 0x80240022 - WU_E_ALL_UPDATES_FAILED - Operation failed for all the updates.
3. Downloading 2018-02 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4074592): Downloading finished, checking result ...
Result Code: Failed
Detailed Result: 0x80240022 - WU_E_ALL_UPDATES_FAILED - Operation failed for all the updates.
Install was specified. Beginning Install of all Updates
Installing 3 Updates
0 Updates are ready to be installed!
Beginning install ...
Error occured: Install failed with error WU_E_NO_UPDATE - There are no updates.
Runtime: 0d 00:00:11
Extended Result:
RET_WU_ERROR: YES
RET_MORE_UPDATES_MATCHING_
RET_MORE_UPDATES_OVERALL: YES
RET_MAX_UPDATES_REACHED: NO
RET_REBOOT_REQUIRED: NO
RET_TIMEOUT_REACHED: NO
RET_INVALID_CRITERIA: NO
RET_SYNTAXERROR: NO
RET_INVALID_LICENSE: NO
RET_NOT_ENOUGH_DISK_SPACE:
The WuInstall also seems to give errors:
Your update API: Major Version: 8, Minor Version: 0
Product Version: 10.0.15063.674
Running WuInstall as: administrator
Configured WSUS Server HTTP://WSUS-Server:8530
Searching for updates ... Criteria: IsInstalled=0 and Type='Software'
Result Code: Succeeded
3 Updates found in total, filtering ...
1. Feature update to Windows 10 (consumer editions), version 1709, en-us
Severity: Unknown
UpdateClassification - Upgrades
Product - Windows 10
ID: 9bd958c9-6a06-4c4f-8d3d-f7
Releasedate: 2018-03-06
Size (MB): 3511.77
Eula Accepted: true
2. Windows Malicious Software Removal Tool x64 - February 2018 (KB890830)
Severity: Unknown
UpdateClassification - Update Rollups
Product - Windows 10
Product - Windows 10 LTSB
ID: 3e4e12b4-7338-4825-9d05-34
Releasedate: 2018-03-06
Size (MB): 12.14
Eula Accepted: true
3. 2018-02 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4074592)
Severity: Critical
UpdateClassification - Security Updates
Product - Windows 10
ID: ffc8aa26-baed-4b03-84de-a4
Releasedate: 2018-03-06
Size (MB): 1000.33
Eula Accepted: true
Downloading updates ...
1. Downloading Feature update to Windows 10 (consumer editions), version 1709, en-us: Downloading finished, checking result ...
Result Code: Failed
Detailed Result: 0x80240022 - WU_E_ALL_UPDATES_FAILED - Operation failed for all the updates.
2. Downloading Windows Malicious Software Removal Tool x64 - February 2018 (KB890830): Downloading finished, checking result ...
Result Code: Failed
Detailed Result: 0x80240022 - WU_E_ALL_UPDATES_FAILED - Operation failed for all the updates.
3. Downloading 2018-02 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4074592): Downloading finished, checking result ...
Result Code: Failed
Detailed Result: 0x80240022 - WU_E_ALL_UPDATES_FAILED - Operation failed for all the updates.
Install was specified. Beginning Install of all Updates
Installing 3 Updates
0 Updates are ready to be installed!
Beginning install ...
Error occured: Install failed with error WU_E_NO_UPDATE - There are no updates.
Runtime: 0d 00:00:11
Extended Result:
RET_WU_ERROR: YES
RET_MORE_UPDATES_MATCHING_
RET_MORE_UPDATES_OVERALL: YES
RET_MAX_UPDATES_REACHED: NO
RET_REBOOT_REQUIRED: NO
RET_TIMEOUT_REACHED: NO
RET_INVALID_CRITERIA: NO
RET_SYNTAXERROR: NO
RET_INVALID_LICENSE: NO
RET_NOT_ENOUGH_DISK_SPACE:
Did you try that on a clean win10 (just 1703/1709 installed, nothing else, no AV, no GPOs)? You should.
Anything installed on your WSUS like AV/Firewall that you can remove for a test?
Anything installed on your WSUS like AV/Firewall that you can remove for a test?
ASKER
Permissions on the WSUS content folders are as follows:
Everyone - Read & execute
System - Full control
Network Service - Full control
Administrators - Full control
Everyone - Read & execute
System - Full control
Network Service - Full control
Administrators - Full control
See my last suggestion.
You need to run (wsusutil.exe reset) on the WSUS server so that it will re-download the missing files.
Also "Permissions on the content folders are configured correctly."
During setup/enabling this role you should not have edited any permissions. WSUS sets it's own permissions.
During setup/enabling this role you should not have edited any permissions. WSUS sets it's own permissions.
ASKER CERTIFIED SOLUTION
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And please use https on your wsus (that would not be part of the problem, no, but it is very much recommended).