Client has two Citrix XenApp 6.5 systems. One of their users accesses both Citrix systems from various locations.
In Ireland he has his home and own office space. When he access either system from either of those locations and opens any Excel document and tries to print to his local printer (in both in home and Dublin offices he has HP OfficeJet 6700) Excel prints and document as hundreds of pages, content printers on first few pages and then hundreds of balnk pages. In Print Preview it shows 1 of XXX for all/any Excel documents.
If he logs onto either Citrix system in out London HQ and prints to our Canon devices, the Excel documents print correctly
If he emails same documents to his own Office 365 and then prints to his HP OfficeJet 6700, in either Dublin location, (i.e. outside Citrix) they print correctly.
Any ideas folks?