Shiju K
asked on
400.4.4.7 in 2013 exchange
Hi, i am getting 400.4.4.7 message from 2013 exchange with only one specific Domain. I have checked mx record, smtp test and black list of remote domain. it seems look like all good.
How can i solve this issue?
How can i solve this issue?
ASKER CERTIFIED SOLUTION
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Post the full message you are receiving in return.
ASKER
From: Microsoft Outlook <xxxxxxxxxxxxx>
Date:
To: <xxxxxxx>
Subject: Undeliverable: RE:
Delivery has failed to these recipients or groups:xxxxxxx
recipient mail ID (recipient mail ID)
The server has tried to deliver this message, without success, and has stopped trying. Please try sending this message again. If the problem continues, contact your helpdesk.
recipient mail ID (recipient mail ID)
The server has tried to deliver this message, without success, and has stopped trying. Please try sending this message again. If the problem continues, contact your helpdesk.
Diagnostic information for administrators:
Generating server: our server name
Total retry attempts: 190
recipient mail ID
Remote Server returned '550 4.4.7 QUEUE.Expired; message expired'
recipient mail ID
Remote Server returned '550 4.4.7 QUEUE.Expired; message expired'
Original message headers:
Received: from our server (mail server IP) by our server
(mail server IP) with Microsoft SMTP Server (TLS) id 15.0.847.32;
Received: from our server ([]) by
our server ([fe80::9ce277:30a9%12]) with mapi id
15.00.0847.030;
From: xxxxx <xxxxxxx>
To: "xxxxx" <xxxxxxx>
CC: "xxxxxxxx" <xxxxxxxxx>,
Subject: RE:
Thread-Topic:
Thread-Index: AdOpgB9YlbLU4+prQDK2pExbyl DK2QBpATBw
Date:
Message-ID: <our server>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
x-originating-ip: ]
Content-Type: multipart/related;
boundary="_008_d428588_";
type="multipart/alternativ e"
MIME-Version: 1.0
Date:
To: <xxxxxxx>
Subject: Undeliverable: RE:
Delivery has failed to these recipients or groups:xxxxxxx
recipient mail ID (recipient mail ID)
The server has tried to deliver this message, without success, and has stopped trying. Please try sending this message again. If the problem continues, contact your helpdesk.
recipient mail ID (recipient mail ID)
The server has tried to deliver this message, without success, and has stopped trying. Please try sending this message again. If the problem continues, contact your helpdesk.
Diagnostic information for administrators:
Generating server: our server name
Total retry attempts: 190
recipient mail ID
Remote Server returned '550 4.4.7 QUEUE.Expired; message expired'
recipient mail ID
Remote Server returned '550 4.4.7 QUEUE.Expired; message expired'
Original message headers:
Received: from our server (mail server IP) by our server
(mail server IP) with Microsoft SMTP Server (TLS) id 15.0.847.32;
Received: from our server ([]) by
our server ([fe80::9ce277:30a9%12]) with mapi id
15.00.0847.030;
From: xxxxx <xxxxxxx>
To: "xxxxx" <xxxxxxx>
CC: "xxxxxxxx" <xxxxxxxxx>,
Subject: RE:
Thread-Topic:
Thread-Index: AdOpgB9YlbLU4+prQDK2pExbyl
Date:
Message-ID: <our server>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
x-originating-ip: ]
Content-Type: multipart/related;
boundary="_008_d428588_";
type="multipart/alternativ
MIME-Version: 1.0
ASKER
After queue expired i am getting this message.
Unfortunately, the messages will expire after 48-72 hours if the recipients server does not respond. It's still an issue with the receiving server. Work with them. Don't take their word for it.
ASKER
I will inform them . Thank you for supporting me
Sufficient guidance provided for resolution.
ASKER
Hi, when i tried to send email to one domain, its getting bounce back with error like remote server returned 553. I have checked my domain and static IP in blacklist, its not in blacklist. And i have check my both domain and IP in https://www.spamhaus.org/pbl/ but its not listed there.
So can someone help me to sort out this. Bounce back mail i copied below for reference.
From: Microsoft Outlook
Sent: Thursday, April 12, 2018 9:45 AM
To: our ID
Subject: xxxxxxx
server-15.tower-184.messag elabs.com rejected your message to the following email addresses:
'recipient name.' (recipient ID)
server-15.tower-184.messag elabs.com gave this error:
you are trying to use me [server-15.tower-184.messa gelab s.com] as a relay, but I have not been configured to let you [My static IP, my domain] do this. Please visit www.symanteccloud.com/troubleshooting (http://www.symanteccloud.com/troubleshooting) for more details about this error message and instructions to resolve this issue. (#5.7.1)
A problem occurred while delivering this message to this email address. Try sending this message again. If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: My mail server name
recipient email ID
server-15.tower-184.messag elabs.com
Remote Server returned '553-you are trying to use me [server-15.tower-184.messa gelab 553-s.com] as a relay, but I have not been configured to 553-let you [My static IP, my domain ] do this. 553-Please visit www.symanteccloud.com/troubleshooting (http://www.symanteccloud.com/troubleshooting) for 553-more details about this error message and instructions 553 to resolve this issue. (#5.7.1)'
Original message headers:
Received: from My mail server name (my mail server IP) by My mail server name
((my mail server IP) with Microsoft SMTP Server (TLS) id 15.0.847.32; Thu, 12 Apr
2018 09:44:54 +0400
Received: from (my mail server name ([IPv6 address]) by
(my mail server name ([IPV6 address ]) with mapi id
15.00.0847.030; Thu, 12 Apr 2018 09:44:54 +0400
From My email iD: <My email iD>
To: 'recipient name .' <recipient ID>
Subject: xxxxxx
Thread-Topic: my message subect
Thread-Index: AdPSIMxv4GBODkMLRzOp02tbWf tk+A==
Date: Thu, 12 Apr 2018 05:44:53 +0000
Message-ID: <13c5077ff6e54c98be63c1ed7 d740el>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
x-originating-ip: [192.168.1.1]
Content-Type: multipart/related;
boundary="_004_13c5077ff6e 54c98be63c 1ed";
type="multipart/alternativ e"
MIME-Version: 1.0
So can someone help me to sort out this. Bounce back mail i copied below for reference.
From: Microsoft Outlook
Sent: Thursday, April 12, 2018 9:45 AM
To: our ID
Subject: xxxxxxx
server-15.tower-184.messag
'recipient name.' (recipient ID)
server-15.tower-184.messag
you are trying to use me [server-15.tower-184.messa
A problem occurred while delivering this message to this email address. Try sending this message again. If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: My mail server name
recipient email ID
server-15.tower-184.messag
Remote Server returned '553-you are trying to use me [server-15.tower-184.messa
Original message headers:
Received: from My mail server name (my mail server IP) by My mail server name
((my mail server IP) with Microsoft SMTP Server (TLS) id 15.0.847.32; Thu, 12 Apr
2018 09:44:54 +0400
Received: from (my mail server name ([IPv6 address]) by
(my mail server name ([IPV6 address ]) with mapi id
15.00.0847.030; Thu, 12 Apr 2018 09:44:54 +0400
From My email iD: <My email iD>
To: 'recipient name .' <recipient ID>
Subject: xxxxxx
Thread-Topic: my message subect
Thread-Index: AdPSIMxv4GBODkMLRzOp02tbWf
Date: Thu, 12 Apr 2018 05:44:53 +0000
Message-ID: <13c5077ff6e54c98be63c1ed7
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
x-originating-ip: [192.168.1.1]
Content-Type: multipart/related;
boundary="_004_13c5077ff6e
type="multipart/alternativ
MIME-Version: 1.0
ASKER
I have contacted to remote domain and as per them they are receiving rest of the emails as normal.
So they are asking to check in our end. But we can’t send to this specific domain.