troubleshooting Question

Cannot connect Outlook 2016

Avatar of Joe Grosskopf
Joe Grosskopf asked on
9 Comments1 Solution941 ViewsLast Modified:
outlook 2016 no connection to server. I setup a profile and have cache mode turned on. It updates the cache. But then no email in or out. The status bar says "disconnected". I remove cache mode and outlook will not open. Cannot find the server. OWA is working just fine. I am able to work using that web email but I would like outlook setup. I cannot "hone in" on the problem. I turned on outlook logging, the only error is "Finishing the Spooling Cycle, Error code = 0x80040115". Outlook 2013 works with no issues. After much searching I have read that Outlook 2016 is very dependant upon Autodiscover. So I am thinking something is wrong with this service. I have ran the micrsoft connectivity analyser and it successed with the address but on the other, it cannot connect. I'm not sure if that is my issue or not. I have tried deleting and re-creating the autodiscover IIS site and reset iis, not change. The will not work as points to an internal server with address ending in 101 and the autodiscover server is 117.

Any suggestions?
Hypercat (Deb)

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