Can't add new drive to a backup schedule

I can't add a new drive to Symantec System Recovery 2013 at all, it keeps on giving me this error when I try to add it to a job:
F:\ is a read-only location and is not a valid destination.

I formatted the drive to NTFS, changed the drive letter, nothing helps.

It worked for a while as an exFAT drive but then whined about sector blocks not being complete or something...

I know it's a horrible piece of software but it's what the customer uses.

It's got all updates installed.

Drives that had been added a longer time ago are fine.

Also, how does one delete older backup destinations, it just doesn't let me do that.


A horrible piece of software indeed...

(the OS is SBS 2011)

(tried re-creating the job, doesn't work, restarted services, doesn't work)
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Tiva-ITAsked:
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Tom CieslikIT EngineerCommented:
You will need to upgrade to SSR 2013 R2 as I suspect your drive is native 4k sector. Refer to the following for more details: http://www.symantec.com/docs/TECH143704

Try to format drive and change sector to 512 or you can try increase over 4Kb
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Tiva-ITAuthor Commented:
Hi there.

While I can't tell what version I'm on, I've run LiveUpdate and it's all up-to-date. It says that the version is 11.0.2.49853.

I guess R2 would require a completely new license and such or should mine update to that?

I will try changing the sector size when that drive's up for backup again and come back.


Thanks.
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Tom CieslikIT EngineerCommented:
Sector size was an issue, but author never back with result. I had same problem few years ago and this was solution so I thing we can close this question.
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