• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 41
  • Last Modified:

Can't add new drive to a backup schedule

I can't add a new drive to Symantec System Recovery 2013 at all, it keeps on giving me this error when I try to add it to a job:
F:\ is a read-only location and is not a valid destination.

I formatted the drive to NTFS, changed the drive letter, nothing helps.

It worked for a while as an exFAT drive but then whined about sector blocks not being complete or something...

I know it's a horrible piece of software but it's what the customer uses.

It's got all updates installed.

Drives that had been added a longer time ago are fine.

Also, how does one delete older backup destinations, it just doesn't let me do that.


A horrible piece of software indeed...

(the OS is SBS 2011)

(tried re-creating the job, doesn't work, restarted services, doesn't work)
0
Tiva-IT
Asked:
Tiva-IT
  • 2
1 Solution
 
Tom CieslikIT EngineerCommented:
You will need to upgrade to SSR 2013 R2 as I suspect your drive is native 4k sector. Refer to the following for more details: http://www.symantec.com/docs/TECH143704

Try to format drive and change sector to 512 or you can try increase over 4Kb
0
 
Tiva-ITAuthor Commented:
Hi there.

While I can't tell what version I'm on, I've run LiveUpdate and it's all up-to-date. It says that the version is 11.0.2.49853.

I guess R2 would require a completely new license and such or should mine update to that?

I will try changing the sector size when that drive's up for backup again and come back.


Thanks.
0
 
Tom CieslikIT EngineerCommented:
Sector size was an issue, but author never back with result. I had same problem few years ago and this was solution so I thing we can close this question.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Cloud Class® Course: Amazon Web Services - Basic

Are you thinking about creating an Amazon Web Services account for your business? Not sure where to start? In this course you’ll get an overview of the history of AWS and take a tour of their user interface.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now