How to include default signature (which includes logo) on emails generated from QuickBooks

QuickBooks 2018 and Outlook 2016
I want to include my Outlook signature (with included logo) on emails sent from QuickBooks.
I have signatures turned on for all emails but email from QuickBooks doesn't include it.
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Hypercat (Deb)Commented:
Does it include any signature at all?
davebo4503Author Commented:
When I do a new email in Outlook it does.  When I send an invoice to email it doesn't.  It just has the text from the email template.
Hypercat (Deb)Commented:
I think that is what's known as a "feature" ;-)  QuickBooks provides a way for you to create a signature in the QuickBooks template because it can't for some reason pick up the default signature from Outlook.  Microsoft describes the reason for this thus:

<<When you use a MAPI-compliant program to create a new email message, the message may not contain the default Microsoft Outlook email signature. This includes, but is not limited to, the following scenarios:
(Some text skipped here)

•A custom solution programmatically creates a new email message window by using Simple MAPI or Extended MAPI.

Any of these scenarios may use Simple MAPI to generate the email message. In this case, while Outlook is handling the MAPI calls and generating the message, Outlook does not handle this scenario in the same manner as it does if you create a new message directly in Outlook.>>

I think the crux of the matter is that the message doesn't actually go to Outlook, get processed by Outlook and then sent.  Instead it just uses the Outlook transport method (MAPI or RPC over HTTP or MAPI over HTTP) and credentials to send the email via the email server to the recipient.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Determine the Perfect Price for Your IT Services

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden with our free interactive tool and use it to determine the right price for your IT services. Download your free eBook now!

davebo4503Author Commented:
Thanks Deb - on my system when I click email invoice in QB it opens a new message in Outlook with the email template text which I then have to click send on manually.  Unfortunately the email template in QB doesn't allow for a logo or any formatting.

However, since the Outlook message pops open, I can manually add the signature, it just adds an extra step.  Not insurmountable, just thought maybe there was a way I hadn't uncovered.
Hypercat (Deb)Commented:
Not one that I know of anyway.  I did a little research and every question I saw was answered by Intuit support with instructions on how to edit other templates (invoices, statements, etc.) but not how to edit or create a different email template.  It's good that the message pops up at least so that you can add the signature.  Not ideal certainly, especially if you send a lot of emails from QuickBooks!
davebo4503Author Commented:
Thanks for your time!
Hypercat (Deb)Commented:
Hey - no prob! That's what we're here for, and I learn something new myself often in the process of answering a question here on EE.
Blue Street TechLast KnightCommented:
Hi davebo4503,

There is no automated way to do this because QB's APIs are not made for that. The only way is to manually add or try using Rules plus VB scripting.

Let me know if you have any other questions!
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.