Oracle 12c RAC Upgrade: Cannot Ping the VIPs or the SCAN Address

Problem with an Oracle upgrade from 11G to 12c.  Failed miserably with the new Grid Infrastructure Management Repository (GIMR) part.  Cannot ping VIPs.  We decided to bypass the GIMR and install manually after a successful Grid Install.  Grid install completed and says successful.  However, now the scan/VIPS are not happy getting the following error that need to be fixed before able to proceed with the install:

crsctl stat res -t reports OFFLINE OFFLINE

Node 1 has the database and ASM online. Node 2 appears to have ASM online but not the database.

Need to get VIPS scan work.  Any ideas, suggestions?
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sdrussAuthor Commented:
Any experts with Oracle 11g-12c RAC Upgrade experience?  If so I would like to get 1:1 tech help ASAP.  Please let me know.

Appreciate, thanks!
Jignesh JainSr. Oracle Apps DBACommented:
Check the Listner Status . Seems like your Listner Entry is missing something.
Jignesh JainSr. Oracle Apps DBACommented:
Seems your listner is not up. Start the listner.

crsctl start res
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sdrussAuthor Commented:
Believe we have tried this command:  crsctl start res

Should this be executed as the "oracle" user or "root"?
sdrussAuthor Commented:
Need additional Solaris-10 patch.

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sdrussAuthor Commented:
No other answer came close to solving.
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