ip camera problem

hello i cant see my panoramic ip camera on the network . i connect it by wire but i cant access
 it
M SAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Martin MillerCTOCommented:
How is the IP-Address set on the camera ?  
(1) Fix IP-address  you configure
(2) Fixed IP-Address set by Manufacturer, that you need to change or accept as-is ?
(3) Dynamic IP-Address, via DHCP

Start with how IP-Address is  set, then if you can open up the net-mask, that might help. e.g 255.255.0.0
1

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
nociSoftware EngineerCommented:
Just entering random netmasks wont help, then network address AND netmask should be fitting in the network segment the camera is used on.
Discovery is mostly done through a broadcast. (The higest address in the network segment).

So check the netmask with any system there.
0
masnrockCommented:
How does your camera get power? I would first check for a cable or switch port issue. You have it physically connected, but there is no actual connection going on. If your camera required PoE, is your switch PoE? If the switch is PoE, then is it supplying enough power to the camera?

I assume that it's a brand new device. It's possible that it by default has a static address set (check the camera's manual). Find out what that address is, set a static IP address on the NIC of a laptop that is in the same subnet (same address range and subnet mask, do not set a default gateway), then connect a cable between that laptop and the camera directly. You should then be able to connect to the camera and make the appropriate changes to settings.

If the camera by default gets a DHCP address, you can look at one of two possibilities:
1) If your network has VLANs, the camera could be on the wrong VLAN.
2) You need to scan your network and check the results for the MAC address of your camera.
0
Martin MillerCTOCommented:
Looks like you can have this solved between the experts suggestions
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Networking

From novice to tech pro — start learning today.