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ip camera problem

hello i cant see my panoramic ip camera on the network . i connect it by wire but i cant access
 it
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M S
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M S
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2 Solutions
 
Martin MillerCTOCommented:
How is the IP-Address set on the camera ?  
(1) Fix IP-address  you configure
(2) Fixed IP-Address set by Manufacturer, that you need to change or accept as-is ?
(3) Dynamic IP-Address, via DHCP

Start with how IP-Address is  set, then if you can open up the net-mask, that might help. e.g 255.255.0.0
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nociSoftware EngineerCommented:
Just entering random netmasks wont help, then network address AND netmask should be fitting in the network segment the camera is used on.
Discovery is mostly done through a broadcast. (The higest address in the network segment).

So check the netmask with any system there.
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masnrockCommented:
How does your camera get power? I would first check for a cable or switch port issue. You have it physically connected, but there is no actual connection going on. If your camera required PoE, is your switch PoE? If the switch is PoE, then is it supplying enough power to the camera?

I assume that it's a brand new device. It's possible that it by default has a static address set (check the camera's manual). Find out what that address is, set a static IP address on the NIC of a laptop that is in the same subnet (same address range and subnet mask, do not set a default gateway), then connect a cable between that laptop and the camera directly. You should then be able to connect to the camera and make the appropriate changes to settings.

If the camera by default gets a DHCP address, you can look at one of two possibilities:
1) If your network has VLANs, the camera could be on the wrong VLAN.
2) You need to scan your network and check the results for the MAC address of your camera.
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Martin MillerCTOCommented:
Looks like you can have this solved between the experts suggestions
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