Apple ICloud

Rick Whitehead
Rick Whitehead used Ask the Experts™
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What happens if you start paying for iCloud storage then all of a sudden can’t afford to pay it does anyone know if your data will be saved or deleted? Are you able to get back and get it later when you can afford it?
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You have to log in, download the files you want / need and then delete them from iCloud. I did that before they started charging me (and so they never did charge). That is all you can do - Remove your data, OR, Pay for it.
Rick WhiteheadIT Coordinator

Author

Commented:
So can you get your files or no?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Yes.  Log in and download the files you want to your computer.
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Rick WhiteheadIT Coordinator

Author

Commented:
Even if you can't pay the monthly subs subscription.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You have to download before the payments start (or pay the first additional month).  At some point, if you cancel the subscription, they will remove your data.  I would get it before this happens.
Rick WhiteheadIT Coordinator

Author

Commented:
Sorry to be asking question but just making sure. What if I don't cancel but just can't pay right away will they cancel my account and delete it or give me time?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I think you pay by credit card and if you miss a payment and make it up, there is usually no big issue.

If you remove your data, you can keep a basic iCloud account for free. I do this.
Rick

To answer your question .. if you've an iCloud account are are paying for extra space above the FREE allocation for example the 50Gb for $12 per annum .. and you STOP paying you'll get several warnings from Apple over the space of a week or two then they FREEZE your account completely.  They usually advise you to reduce your data to below the 5Gb to stay on the FREE allocation however if you continue to exceed the allowance they'll cut you off.  Apple DO NOT officially indicate how long they keep your data after they suspend your account (as this would encourage users to take advantage) but I'd be surprised if it is not kept for months or years.

See the following article on the Apple Discussion board
https://discussions.apple.com/thread/7750078

If people could stop paying .. wait a year and then pay again and get all their data kept .. lots would take advantage.
On the other hand those who pay annually often have issues with changed credit cards or contact details and I'd be sure that Apple have a good tolerance of several weeks built into their systems.  If you're due to pay on 1st of the month  .. and the credit card fails I'm sure they'll give you several days even a few weeks to resolve and while they will suspend your account fairly quickly it is likely they will not delete the data for a much longer period (just they won't tell you how long!!)
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I think we gave you the answer earlier here as well.

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