Unable to RDP into the Device, checked and found out Windows Firewall is Missing

Hello Everyone,

Been having problems bringing up Windows Firewall Service back into a Windows 10 Pro 64bit computer.

I have attached the list of services on this computer in question but Windows Firewall is not listed there.

Things done so far:

Disabled the GPO that might be causing this problem.

Run the following command lines:
          1. netsh advfirewall reset
          2. net start mpsdrv
          3. net start bfe
          4. net start mpssvc
          5. regsvr32 firewallapi.dll

Rebooted computer and still nothing.

I also tried copying MspSvc.reg file from an identical - known working computer and it didn't worked either.

Made sure all Windows Update are installed and have rebooted the computer several times to no avail.

I figured this issue with a missing Windows Firewall service might be causing us an issue wherein we are unable to RDP towards the device for whatever reason even after disabling the GPO object/rule we use for the devices.

Any expert advise is appreciated.
Fernando MarambioAsked:
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Martin MillerCTOCommented:
If you have access to AD, look for policy where RDP/Remote Access can be disable in a GPO...  not linked to firewall.
Your attachment is missing.
A service won't go "missing". If the service list does not show "windows defender firewall", please run an inplace upgrade as shown here: https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html
bbaoIT ConsultantCommented:
do you see any errors when manually run NET START MPSSVC in a Command Prompt window?
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Shaun VermaakTechnical SpecialistCommented:
Did you add the RDP firewall exception?
netsh advfirewall firewall set rule group="remote desktop" new enable=yes

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@Martin Miller
You cannot know whether one or the other comment helped or not. If you think, one comment was more helpful than others, please provide a reason. This time, you distributed the points like this:
Shaun Vermaak's comment #a42503861 (502 points) (3x times as much as the others, for no apparent reason)
Martin Miller's comment #a42503634 (166 points)
McKnife's comment #a42503698 (166 points)
bbao's comment #a42503779 (166 points)

May I assume that you don't know how to divide the points equally using the closure wizard? Just in case, I will object to closure.

@dela Pena - please don't abandon your question, you are letting down 4 people that tried to help.
[forgot to click 'object']
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