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Issue with Cloning a drive with Quickbooks on it.

We are trying to clone a client's machine that has Quickbooks and Quickbooks Point of Sale 2013. We are cloning from a old 80GB Seagate SATA drive to a NEW Crucial 250GB SSD using Acronis True image. The clone "successfully" finishes and we can boot the system with the SSD. The issue arises when we open MS Office or Quickbooks and it asks for a re-activation. Normally not a problem but  it alarms the customer who would like to do this to another machine that has had the HDD replaced many times (long story). In addition the original 100GB drive also ask for activation and can not find the POS files after the clone is done. This also happens on the SSD, but we believe that it is linked to what is causing the activation issue. Again, this aggravates the customer as we assured that the original drive will be untouched ( and it was ) but can not find any reason for this. we have resolved the POS issue.

My question is: Is there any absolute way that this can be done that not cause re-activation, or makes sure that the drive is a 100% true copy of the original?
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Barnett Computers
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Barnett Computers
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Sam Simon NasserIT Support ProfessionalCommented:
did you cloned a partition or disk-to-disk cloning?
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JohnBusiness Consultant (Owner)Commented:
A major hardware component was changed, so re-activate as requested. This is normal.
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Barnett ComputersIT Services CompanyAuthor Commented:
Thank you for responding.

We performed a Disk to Disk Clone. should have been a bit-to-bit clone although Device manager will change the Serial and PID of the drive. John, Any Idea why the original drive also needed activation. If we have to activate the new drive, so be it. However, if the original drive that shouldn't be touched in the operation other than a read request, then there is a problem. This is the issue that my client is worried about and has halted all work till it is resolved. We need to find the best method to create a true bit for bit clone that will not change/damage the source disk.
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JohnBusiness Consultant (Owner)Commented:
It depends on the specific activation process. Different processes look at different hardware and I do not try to track this. I just activate as need be.
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Barnett ComputersIT Services CompanyAuthor Commented:
We lost the project but this seems to be the only solution. Thank you both for your input.
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JohnBusiness Consultant (Owner)Commented:
Thank you for the update.
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