troubleshooting Question

Safari won't open up a particular website

Avatar of Will Schmidt
Will SchmidtFlag for United States of America asked on
Apple OSApple SoftwareWeb Browsers* SafariMac OS X
14 Comments2 Solutions1018 ViewsLast Modified:
A customer brought in a macbook pro laptop and when she attempts to go to her online bank account she gets an error message, "Safari can't open the page "https://www.bankfirstfs.com/" because Safari can't establish a secure connection to the server "www.bankfirstfs.com"

   she can open any other web page she wants and I went on my computer and went right to the website no problem.  

I reset safari (all boxes checkmarked) but that did no good.

What do I need to do to make it work?
SOLUTION
serialband

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