Recover Deleted Items

Hello Experts,

Some users are requesting some deleted items to be recovered from the secondary stage recycling bin. I do not wish to ask them for their email passwords. Is there a way to complete this in the Exchange 2016 ECP? Logged in as Administrator of course.

Thank you!
Justin BechardSenior Support AnalystAsked:
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J SSenior Systems AdministratorCommented:
This will depend on two things one you have single item recovery enabled from the users, and second is the recoverable items  size quota hasn't purged the items based size limit. established. Have you asked the users to use outlook to check the recover deleted items?
Justin BechardSenior Support AnalystAuthor Commented:
Hi J,

Yes, both are verified.  Trust me, I have asked them to do this themselves but they deny clicking 'Recover Deleted Items' under Deleted Items folder in Outlook. The users do not wish to restore themselves.

Thank you.
J SSenior Systems AdministratorCommented:
You can try using the Search-Mailbox command as follows, the only caveat is if you create the folder under your mailbox any meeting invites will show up as past due on your reminder prompt.

Search-Mailbox "<name>" -SearchDumpsterOnly -TargetMailbox "<your mailbox or temp mailbox name>" -TargetFolder "<folder to copy files to under TargetMailbox>" -LogLevel Full

If the files do not show up via this dump then you will have to recover via the backups if you have them.
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J SSenior Systems AdministratorCommented:
You can also filter the results using the -SearchQuery
Justin BechardSenior Support AnalystAuthor Commented:
I was hoping there was an easier way through ECP, I will have to test this method then.

Thank you for these cmdlet commands and article.

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timgreen7077Exchange EngineerCommented:
Yes you can use the search-mailbox cmdlets but the problem is you can't restore it to the same mailbox you are searching so if you run the following:

Search-Mailbox -Identity "user1" -SearchDumpsterOnly -targetmailbox user1 -targetfolder inbox

You will be able to find the mail but the target mailbox can't be the same user1 mailbox you are searching, it will have to be a different mailbox. Unfortunately the user will have to do this, or you will have to send it to a different mailbox and import to the users mailbox. Its simpler to honestly have the users to do this themselves via outlook or OWA, if not you will have to jump through hoops to get this done. Also see below link for help.
Sandeep KumarAssociate ConsultantCommented:
Hello Justin,

I was hoping there was an easier way through ECP, I will have to test this method then...
You can't restore the emails from user mailboxes though ECP, but for and ease you can refer to Kernel for Exchange Server Recovery software. It can recover deleted and corrupted user mailboxes (emails & items) precisely. Look into to know more about the Exchange Recovery tool.
Sara TeasdaleCommented:
Here is good articles to recover deleted item,

How to Recover a Deleted Item

I have also found the following related articles for your reference: 

Third Party tool also recover a deleted mailbox and mailboxes items in Exchange 2016 is much similar as of previous Exchange server versions.
Justin BechardSenior Support AnalystAuthor Commented:
My problem is solved now.
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