User has a dell inspiron 1534. it's about 1/2 year old. running win 10 home.
Said that yesterday he saw a message about applying updates, then after some time, it reboots and gates a 'no bootable media' found message.
With shadowprotect, I can see the C drive, along wiht 4 other partitions on the laptop. C drive structure looks as expected, except that there's a windows.old folder that has user folder in it and that one has the username / their files. the c:\users folder only has public and default folders.
I booted up from win 10 media, and triied the different rollback, troubleshoot, etc options and all faill / say they are unable to fix things.
when doing the system restore and other choices, it shows 3 OS - rollback, win 10 and win 10. I try the restore and others for each OS, with no results.
a) is this (win 10 updates corrupting the computer) all that common? Seems like there's loads of posts about this
b) anything I can do with this short of doing a clean install of win 10?
c) any way to avoid this situation again?
d) wiht the 4 other partitions, 1 seems to be the dell image as shipped. But can't tell how to get to that. I try f12 and that doesn't have factory restore in the list.
e) what do you think of reinstall windows, then just drop the shadow protect image of the C drive onto that clean install except for some key files for booting up? (which files, I don't know). That would save having to reinstall apps, etc. but with that windows and windows.old folders I guess that won't work.