Recover Deleted Folder Option for o365

Outlook 2013 setup with o365 hybrid. A user deleted a folder and its content, how can it be recovered. I checked deleted item/Recoverable Deleted Items and no luck. I see email items but no folder. This mailbox is on litigation hold and tried to do a search special characters using FolderID: %foldername% but no luck.

help

Thanks
Guy1
Guy1 EllisIT EngineerAsked:
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timgreen7077Connect With a Mentor Exchange EngineerCommented:
Unfortunately you can't retrieve folders. you can retrieve the mail items but not folders. I would verify that the folder isn't located under the delete items bin as a drop down. If the folder has been deleted from deleted items bin also, then the folder can't be recovered, only the mail items can.
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Daryl GawnSystem AdministratorCommented:
if you recover the items i believe they go back into the top level of the mailbox. Then you can recreate the folder and move them back into it once you have recovered them
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Guy1 EllisIT EngineerAuthor Commented:
Thanks Guys
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timgreen7077Exchange EngineerCommented:
Please assign points to complete the ticket.
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Guy1 EllisIT EngineerAuthor Commented:
I'm thinking of enabling mailbox auditing. if this was deleted the mailbox audit logs would've logged that, correct?

Thanks
STE
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timgreen7077Exchange EngineerCommented:
yes
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Guy1 EllisIT EngineerAuthor Commented:
Thanks
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timgreen7077Exchange EngineerCommented:
Answered question. Assigning points.
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