What would I research for a Telephone application that would read and write to a SQL Database or similar.
The Telephone application would
Read Telephone # from the incoming phone call and check it with the database
Recognize it or not Recognize
Telephone Ask --> What is the property ID
User Responds-> 1234
Telephone Ask --> Was it finished with no problems?
User Responds-> Yes/No
If No --> What is the problems?
User Responds-> xxxxx
and so on
I'm not sure what to research, but I believe there is such a thing - when I call my credit card company they ask for my info so they can give me my balance
Thanks in advance for any help you can give.