Greetings wise wizards of EE:
I'm helping a friend with a Windows 7 laptop in which she uses Mozilla Thunderbird for her e-mail application. Roughly two weeks ago, Thunderbird started producing odd characters within her outgoing e-mail, though these messages appear find to her. Here is a sample:
<<I'm still getting responses from folks with a few of those weird signs.ï¿½See below.ï¿½ When I check the default text they are both Western ISO.ï¿½ Any other ideas as to what to do?>>
I Googled this dilemma, and the general answer was to adjust the font settings as follow:
Under Fonts & Colours, click on Advanced.
At the bottom of the next window, under "Text Encoding" you can select the default encoding. Here you can choose "Unicode (UTF-8)".
This encoding was already the default... we tried switching to "Western", and this worked for a few days, but the problem re-appeared.
I am grateful for any help with this annoying issue.
Many thanks in advance,