troubleshooting Question

Samsung S6 data recovery not working with blank, black locked screen.

Avatar of Uwe Degenhardt
Uwe DegenhardtFlag for Germany asked on
SmartphonesStorage SoftwareAndroidCell PhonesDisaster Recovery
8 Comments1 Solution291 ViewsLast Modified:
I have a Samsung galaxy S6 (SM-G920F) from a friend. The display is broken (black screen). And additionally the cell phone is locked. :-(
So I can not make a data recovery/data transfer to another device since all is locked. I have tried Wondershare AND FoneLab software. There is a need to make a special order of pushing the home/power/volume-up-buttons. It onced worked, but not more anymore. Any other ideas how I can get the old data ?
(the cell phone is not rooted, USB-debugging is NOT turned on, I also tried OLG-USB keyboard to connect with no luck)
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 8 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 8 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros