troubleshooting Question

Samsung S6 data recovery not working with blank, black locked screen.

Avatar of Uwe Degenhardt
Uwe DegenhardtFlag for Germany asked on
Cell PhonesAndroidDisaster RecoveryStorage SoftwareGoogle
8 Comments1 Solution291 ViewsLast Modified:
I have a Samsung galaxy S6 (SM-G920F) from a friend. The display is broken (black screen). And additionally the cell phone is locked. :-(
So I can not make a data recovery/data transfer to another device since all is locked. I have tried Wondershare AND FoneLab software. There is a need to make a special order of pushing the home/power/volume-up-buttons. It onced worked, but not more anymore. Any other ideas how I can get the old data ?
(the cell phone is not rooted, USB-debugging is NOT turned on, I also tried OLG-USB keyboard to connect with no luck)
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