Can you help me determine what replacement drive I need for a Dell PowerEdge T310 SAS PERC 6i controller?

Working on a 6 year old Dell PowerEdge T310 server.  There's a PERC6i/H700 (SAS/SATA) controller in there.  with 4 hard drives in a raid 6 configuration, no hot spares.

Open manage says 1 drive status is predictive failure.  These are 1TB 6Gb SAS 7,200 RPM drives

Some more info, from the dell support webpage for this service tag:  Dell p/n FNW88 HARD DRIVE, 1T, NL6, 7.2K, 3.5, S-MEG, E/C

And from OpenManage:

Model MK1001TRKB.  IT says the firmware on all the drives are DCA8 and the latest firmware available is DCAA ( so I could update that... and openmanage itself. But I don't want to rock the boat too much right now).

Part 7JXKR

Vendor ID DELL(tm)
Product ID MK1001TRKB
Serial No. 6190A040FLD6
Part Number PH07KXJR7557116905RAA00
Sector Size 512B
Manufacture Day 05
Manufacture Week 24
Manufacture Year 2011

So can you help me find the right drive / would these work?

This is 12Gb throughput.  That's more than the others... OK?

THis is 6Gb throughput but more money

if I google the 7JXKR, I get loads of companies selling refurbished drives.  Don't think I want that?

Any advice would be appreciated!

And then to install it, you just take out the old drive while the system is on and replace it with the new drive?  The system rebuilds THEN do firmware and Openmanage updates?
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you can go to and put in service tag. They should have system config and upgraded or replacement parts. use that for your search or pull from idrac/bios on system inventory

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>>   if I google the 7JXKR, I get loads of companies selling refurbished drives.  Don't think I want that?  <<  that depends on what you want
anyway - check if there is a warranty with these drives, if you decide to use them
BeGentleWithMe-INeedHelpAuthor Commented:
nobus - 90 days at most from what I can see.  Trying to get them to give up on the server, but don't want them / me to have an issue with the same drive in a few months.

Indyrb - nothing against you, but your comment hit a nerve with me and a loooong standing gripe with dell.

Put in the service tag?  That brings up the exact machine we're talking about. components list has most everything - NIC, amount of ram, etc...

so then why when you click on drivers on that same page, do they give you drivers for all the versions of NICs that model MIGHT have shipped with?!  Rather than their system saying oh, we shipped it with xyz nic, so I won't show you the abc brand nic drivers.  Video cards, etc.    Or am I doing somehthing wrong?  Slows me down as a tech and invariably, for end users, they try installing the wrong software (yes, most times it will say you don't have xyz video card' during install and stop.  Or will run, install drivers and problem not solved because those aren't the right drivers.  Am I right?

So the service tag is  dzs48s1

I don't think I looked at that parts page before, certainly not on this.  And probably not on other machines.  Thank you for that...   It lists a bunch of drives and the only one not refurbished is 10K. vs. the 7.2K.  faster rotation won't be a problem?
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>>   the 7.2K.  faster rotation won't be a problem?   <<  not AFAIK
andyalderSaggar maker's framemakerCommented:
You should really use a Dell branded drive, there are a few tweaks they do to some for compatibility.

Don;t use a 12Gb disk, it will work but OMSA will complain about all the other disks in the array because they don't have the same features that the 12Gb one does. There's even a 12Gb disk that Dell force to say it's 6Gb so you can use that without OMSA complaining.

Nobody makes a 10K 1TB disk, maybe it was a 1.2TB one you saw?
BeGentleWithMe-INeedHelpAuthor Commented:
andy - thanks. yeah, not sure what I was seeing.  SATA by mistake?

So that link you sent - the drive has a 3 year warranty.  The vendor is good?  

Warranty  I would expect would be through dell so after the sale the seller is out of the loop. (call me paranoid, sometimes it might be a seller warranty, right?  And a seller might not spell that out).   It doesn't say refurbished - think they are currently making these? Or OLD inventory?.

Following the link I posted for the service tag of the machine to the dell website... Dell only sell a refurb version of the drive?  And I can't see what the warranty is from the dell page.
BeGentleWithMe-INeedHelpAuthor Commented:
For what it's worth, the warranty IS through harddrivesdirect.  

But they have good ratings from at least 1 website
BeGentleWithMe-INeedHelpAuthor Commented:
Oh, how much time is involved in replacing the drive?  Remove while server is running, install the new drive and system will bring it into RAID in the background... So actual technician time isn't that much?
andyalderSaggar maker's framemakerCommented:
I would assume harddrivesdirect buy them in bulk, so yes, old stock.

Time is minimal even if you have to swap the caddy, but you should go into OMSA and take predictive drives offline with that before unplugging them. Some versions it says "replace drive" as the option. Rebuild ought to be automatic but sometimes you have to set it as a hot spare using OMSA before it will rebuild.
Scott SilvaNetwork AdministratorCommented:
I have to agree on the taking predictive drives offline first... A completely failed drive doesn't need to be taken offline, but with a predictive drive failure you will want any caches flushed before removal...
BeGentleWithMe-INeedHelpAuthor Commented:
thanks guys!
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