DNS website issue server 2012r2

DNS / Website issue...

website is lets say:  www.mywebsite.com.au

my internal domain is : mywebsite.local

my website doesn't load correctly. so i thought maybe its a dns issue on my server so i added an A record pointing to website IP.... nothing worked....

any ideas?
Jack 50Asked:
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Martin MillerCTOCommented:
  1. Confirm DNS for "www.mywebsite.com.au" point to the public IP-Address where your site should respond.
  2. Confirm the expected port is clear and open, PORT 80 & 443
  3. Confirm you can hit the website from an internal network, or local machine
  4. Confirm there is port-listener, port 80

There is more guidance, but, can you start with a response to these?
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Jack 50Author Commented:
1. confirmed.
2. open these ports on what? my dc? for outgoing ?
3. same issue on whole internal network.
4.  ?
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Jack 50Author Commented:
actually when i add the A record in local DNS i get this (see attached)
Screen-Shot-2018-03-23-at-8.42.09-am.png
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Martin MillerCTOCommented:
See private message sent to you.
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Jack 50Author Commented:
id rahter not give access to those files sorry
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DrDave242Senior Support EngineerCommented:
Is that website hosted on your internal network or somewhere else? If it's hosted elsewhere, you generally shouldn't add any records to your internal DNS for it, as you'll want your internal users to resolve its name the same way external users do: by using the public DNS servers authoritative for the zone in question. Creating an internal record will just end up creating more work for you.

An exception to this is when your internal domain name and public domain name are the same, but this isn't the case for you.
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Jack 50Author Commented:
yea i know.. its strange
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DrDave242Senior Support EngineerCommented:
Sorry, I kinda buried the question I was asking: Is that website hosted on your internal network or somewhere else?
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Jack 50Author Commented:
somewhere else
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DrDave242Senior Support EngineerCommented:
Do you have a mywebsite.com.au zone on your internal DNS server for some reason other than that website?
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Jack 50Author Commented:
nah nothing like that... strange one
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DrDave242Senior Support EngineerCommented:
Is there a mywebsite.com.au zone in your local DNS at all? You mentioned that you'd created an A record for the site in your local DNS; what zone was that record created in?
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Martin MillerCTOCommented:
Can we close this question ?
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