We use Quickbooks on a Remote server that our employees use Remote Desktop to access. The setup works great for the most part, but we run into periodic printing issues that are fixed by rebooting the server.
I am thinking this is somehow related to the Quickbooks QBPRINT.QBP file, and the fact in our peak times we have 10-12 people on the server using Quickbooks.
The issue we run into happens periodically but I am unable to find a specific process that starts it. Generally, when 1 person tries to print, they'll get an error saying the "File is already in use... " (and I think that's the QBPRINT.QBP file. Once that error shows, no one will be able to print moving forward and we need to reboot to fix.
Any known issues or limitations that may be causing our issues? Any setup or work-arounds that we need to implement to fix?
I'm not an expert in this area but is there some way to setup that file for multi-access or setup some type of spooling? It seems perhaps the timing may be an issue with everyone using the system at the same time.