Link to home
Start Free TrialLog in
Avatar of kenneth surowiecki
kenneth surowieckiFlag for United States of America

asked on

How do I recover my Hotmail email address?

My Hotmail account is not a domain account and is controlled by someone else. I have given Microsoft all the documentation to prove this is my account. They have not done anything, Now I do not even have administrative
authority. I think I need my registry rebuild either from Microsoft updates and corrupt files. I was in the insiders program for a while and lost my computer for 6 weeks to Microsoft controlling my Hotmail account.
Is your service the answer
Avatar of John
John
Flag of Canada image

Rebuilding the registry is not a practical thing to do and won't get your Hotmail Account back.

If you enter your email, and click on Forgot Password, what happens?

Who owns the account (you said) and can they help?
Avatar of Paul Sauvé
My Hotmail account is not a domain account and is controlled by someone else.
who DOES control your account?
Avatar of kenneth surowiecki

ASKER

I was able to be on my backup computer for a few days and I did take screen shot
of the account the was controlling my account. I do not even have administrative authority
on my computer from the last update. I can not do anything, I tried to remove but was unable

Thank you,

Ken Surowiecki
You may be able to use Pogo Stick to reset the admin password.

https://pogostick.net/~pnh/ntpasswd/
Thank you, I will try it now
This question needs an answer!
Become an EE member today
7 DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform.
View membership options
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.