No Items Match Your Search

Just updated to windows 10. I am trying to search my word documents within a folder using a keyword that I KNOW for a fact is within several of the word documents within this folder ...  I get "no items match your search" when I enter the word in the search bar ...
So far I have tried the following things:
1. In the "Folders Options" I have set the search to "always search file names and contents" ...
2. I've gone under "Indexing Options" - Advanced - and under File Types tab under “How should this file be indexed?” selected “Index Properties and File Contents.”
None of this is working ...
3. File Explorer returns nothing either

So frustrating! I did not have this problem with my previous version of Windows
Stephanie PaynterAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Bill PrewCommented:
In Indexing Options, is the folder where the files exist included in the Included Locations?

Does the "status" at the top of Indexing Options indicate "Indexing complete.".  It could be it is still in the process of rebuilding the index.


»bp
0
JohnBusiness Consultant (Owner)Commented:
In Indexing Options, Advanced, click on Rebuild Index. This clears out the index and rebuilds it. You may wish to let this run for several hours and then look at the progress. But that should work.
0
Stephanie PaynterAuthor Commented:
Dear Bill ... yes, the folder where the documents exist are included in "Included Locations" and yes, indexing was "Complete"
Dear John ... I've already Rebuilt the Index ... it didn't help my search ... however I will try one more time
0
Cloud Class® Course: MCSA MCSE Windows Server 2012

This course teaches how to install and configure Windows Server 2012 R2.  It is the first step on your path to becoming a Microsoft Certified Solutions Expert (MCSE).

JohnBusiness Consultant (Owner)Commented:
Restart your computer first. Then open cmd.exe with Run as Administrator. Now run:

dism.exe /online /cleanup-image /restorehealth

When done, restart again and now rebuild your index.
0
Stephanie PaynterAuthor Commented:
Did exactly as you wrote ... did not work ...
0
JohnBusiness Consultant (Owner)Commented:
Thanks for the update.  The next step is an in-place Windows 10 Repair Install and Keep Everything (Files and Applications).

Go to the Media Creation Link

https://www.microsoft.com/en-us/software-download/windows10

Windows 10 is running, so click on the Download button (not Upgrade Button, select Open (Run) but NOT Save. Allow the program to run. Allow drivers to update. Then select Keep Everything.

Word of caution:  Repair install does NOT fix a damaged User Profile.  So first you might try making a new, test, Windows User Profile. Set up Indexing in this test profile and see if that works.
0
Stephanie PaynterAuthor Commented:
This is a brand spanking new computer ... I mean brand new ... I'm not going to install/repair anything ...
Thank you very much for your time and your advice though.
0
JohnBusiness Consultant (Owner)Commented:
Repair Install lands you where you started (everything) and only takes time. It is worth a try, because some thing must have happened.

Also a test user account takes a couple of minutes to set up and test.

I guess it depends on whether you want to fix this, because the easy fixes did not work.
0
JohnBusiness Consultant (Owner)Commented:
Also, since what you want works everywhere I go, you may wish to send it back as defective and get a new replacement.
0
McKnifeCommented:
Stephanie, windows' search has never been that great and a lot of bugs have been seen with several windows OS'.
1 please try to find other words, just for a test
2 try this freeware: Agent Ransack https://www.mythicsoft.com/agentransack/ - this really works.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Stephanie PaynterAuthor Commented:
Dear McKnife,

Thanks so much for your reply ...  I did try several other words or combinations to double check myself. I can't believe all the bugs I've had to deal with this particular version of Windows ... it's been a real pain.
Thankfully, enough people are having the same complaints/difficulties ... and I'm glad to know it's not just me.
Yeah, everyone's solution seemed to be to use a 3rd party/freeware to do the searches ... I've never heard of anything so insane ... having to use a 3rd party to do a search of your own software?!? but I need to be able to search my documents using key words/phrases. I went with "UltraSearch" ... I appreciate your suggestion of Agent Ransack as well.
Thank you again for your time!!! I appreciate it. Cheers!
0
McKnifeCommented:
Good. If you are satisfied with the help you got, please close the question.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 10

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.