How to get rid of email spam

I am getting pages of spam emails that started this morning and the spam email addresses are all different.  I am running Outlook 2010 on my Windows 7 laptop and do not have a antivirus or malware program installed. What is the best free or paid subscription solution to get rid of this issue.  I am not able to use my email.  Should I install AVG antivirus and Malwarebytes? Thanks in advance for your help.
gloyola1Asked:
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timgreen7077Connect With a Mentor Exchange EngineerCommented:
you have no control over spam if your ISP which is your email provider is allowing it through. I would suggest using outlooks native spam filters to try an help. By default the junk filter is turned on in outlook but its set to not automatically filter. see below link to help you enable filtering. That is the only thing you can do to try to tone down some of the spam since your email provider is allowing it.

https://support.office.com/en-ie/article/overview-of-the-junk-email-filter-5ae3ea8e-cf41-4fa0-b02a-3b96e21de089
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AlanConsultantCommented:
Hi,

AVG / MalwareBytes won't do you any good for stopping spam.

Who is your email provider, or if your own, where and what mailserver are you running?

For example, if you push your email through Google's GSuite, they will filter spam for you:

https://gsuite.google.co.nz/pricing.html

US$5 per user per month.

Alan.
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gloyola1Author Commented:
My email provider / ISP is Grande Communications.  I called their helpdesk and they said they cannot do anything about this.
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timgreen7077Exchange EngineerCommented:
what are you using for email. outlook is just the mail client, but what service are you using for email? Is it exchange, gmail, live or what?
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AlanConnect With a Mentor ConsultantCommented:
Okay, so consider moving your email from Grande Communications to, say, Google GSuite.

If your email uses a domain owned by Grande, then you either have to put up with them, or change your email address.


You can try filtering at your end in Outlook using rules etc, but it is a never ending battle - I would not go there myself, else you are locking in a lot of your time ongoing trying to manage it, when an external party can do a better job with little or no time input from you.

Up to you of course - you can always try the Outlook filtering options first (as mentioned above), and see how you go.


Alan.
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JohnConnect With a Mentor Business Consultant (Owner)Commented:
Consider Barracuda or like SPAM filtering appliance, or a vendor that controls spam. Most Hosted Exchange services control spam very well and I use Mail.com. They have top notch spam filtering. I might see one or two in a year
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gloyola1Author Commented:
This is my personal home email service that I receive from my ISP, so I would think using Barracuda or a SPAM filtering appliance would be used if I hosted my own email server.
I am going to try speaking with my ISP again and if they don't offer a solution then I will have to change service.  Thanks
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JohnBusiness Consultant (Owner)Commented:
Consider using Mail.com instead . Excellent
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JohnConnect With a Mentor Business Consultant (Owner)Commented:
Also you can forward mail out of Mail.com, so you can get it at whatever ISP you want.
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AlanConsultantCommented:
Hi gloyola1,

Whilst you are not specific, I am inferring from your posts that you are using an ISP provided email address - something like gloyola1@grande.com.

If so, and you are moving away from them, you should consider getting your own domain, and then having someone like Google (Gsuite) host it for you.  You can then access it via whatever mail client you like, or via the web interface (Gmail) that you may already be familar with.

In addition, you get all the other GSuite services bundled in such as calendar, contacts, Photo Storage (integrated with your mobile phone to auto-upload if you choose), all the 'Office Apps' (spreadsheet, word processor, presentations etc), GDrive (storage), integrated maps / navigation, instant messaging, video / voice calling etc - all integrated so your correspondents can easily connect with you.


That way , if you ever decide you do want to move, and you have your own domain, then you can easily move it to another provider without having to change your email address.


Alan.
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Karl Timmermans (Outlook MVP)Connect With a Mentor PrincipalCommented:
If your email address has been hijacked which is what it sounds like, there really isn't much you can do about it until the spammer decides to move on to the next hijacked address (and they will). Even if you change your email address, nothing guarantees that your new email addy won't get hijacked as well at some point

Suggest you take a close look at the web site (haveIbeenpwnedreference at the bottom of the article

Understanding the difference email account/address hacking and hijacking
https://www.contactgenie.info/understanding-difference-email-account-address-hacking-and-hijacking
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arnoldConnect With a Mentor Commented:
Outlook' 2010 anti-spam filtering , are not as advanced,
Newer versions include learning, spam....

Do you have an option to transition to another client, including whether your ISP provided email filtering to a point, I.e. Their server will have aggressive, moderate, simple, none.
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gloyola1Author Commented:
Thanks for all your help.
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timgreen7077Exchange EngineerCommented:
Author given plenty of suggestions. Closing question and awarding points.
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