Unable to do RDP

alanlam123 used Ask the Experts™

Unable to do RDP on  windows 2012 R2
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
What error do you get? Is there a firewall issue blocking access?
IT Systems Manager
Usual things to check:

1. Is Remote Desktop enabled? (Check Server Manager)
2. Are you able to ping the server from the device you are trying to use to RDP to it? What OS is this device running, is NLA required?
3. Is the user account you are attempting to use have Remote Desktop rights on this machine?
4. Are Firewalls setup properly to allow RDP access on port 3389?

What actually happens when you try to RDP to it? More information is needed to assist.
Shaun VermaakTechnical Specialist
Awarded 2017
Distinguished Expert 2018
Run the following and retest
netsh advfirewall firewall set rule group="remote desktop" new enable=yes
reg add "hklm\system\currentcontrolset\control\terminal server" /f /v fDenyTSConnections /t REG_DWORD /d 

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