Error moving vmdk between datastores on single host

I had a VM with 2 VHDs, one on each of the two datastores we have.  I have added a third datastore and wanted to consolidate the VM VHDs to the one new datastore.  I moved one VHD, detach it from the VM and re-added it to the VM and all seems fine with that.  I am trying to move the last VHD as well as the VMX file, etc and I am not able to.  I can move every file except for the second vmdk as well as the ctl.vmdk.  At the very end of the copy it says: "Move file Error caused by file /vmfs/volumes/dasname/XXXXX/XXXXXX.vmdk".  The vmdk is 314 GB and is thick lazy zeroed.  When trying to do this I have removed the VM from inventory, I can't seem to find what is keeping me from moving this file to the new datastore and what is difficult is I don't get the error until the end of the 1.5 hour long transfer...  I do not have vCenter or vMotion, just vSphere 6 Essentials.  I appreciate any help someone can provide!
twinstatevdvAsked:
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Abhilash PappiyilTechnical Lead - Network SupportCommented:
Hi,

Have you tried to copy the vmdk using the vmfs command (vmkfstools -i <src> <dst>) and if it still failed, refer the below link. Let me know how it goes...

https://kb.vmware.com/s/article/2009097

Thanks,
Abhi
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Use VMware Converter, to create a V2V, and "move" the VM

HOW TO:  P2V, V2V for FREE - VMware vCenter Converter Standalone 6.1
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twinstatevdvAuthor Commented:
Hi Abhi,

Yes that was one of the last things I had tried yesterday was vmkfstools -i <src> <dst> and I cannot recall the error currently but it wouldn't work right from the start.  If I need to produce the error again I will just need to wait until I can get a window to shut the VM back down.  In regards to the link, I happened to check this yesterday and confirmed the block size as well as max file size are both set exactly the same as the source datastore unless I am not checking correctly.  Block size is 1MB and max file size is 2TB.

Thank you,
Hugh
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twinstatevdvAuthor Commented:
Hi Andrew, is there any associated risks with using converter on the VM?  This is a file server with a DC role as well.

Thanks!
Hugh
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twinstatevdvAuthor Commented:
I guess I should mention too, I have a vCenter license - do you think I would have different results if I set up a vCenter server appliance and just used the regular Migrate feature with the VM powered down?
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yo_beeDirector of Information TechnologyCommented:
Are there any snapshots that have not been merged yet?
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
I guess I should mention too, I have a vCenter license - do you think I would have different results if I set up a vCenter server appliance and just used the regular Migrate feature with the VM powered down?

try it before anything else.

Migrate when the VM is Powered Off.
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twinstatevdvAuthor Commented:
We aren't using any snapshots from what I can tell, if you look at the snapshot manager it shows there is nothing in the list to revert to.
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yo_beeDirector of Information TechnologyCommented:
Is there enough space on the other Datastore?
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twinstatevdvAuthor Commented:
Yes, the datastore has 736GB free and the file I am transferring is 314GB.  I believe the next thing I am going to try before any other methods of transfer is I will deploy the vCenter server appliance with the license we have and attempt the migration feature with the VM powered down and see if it generates the same error.  I will also reboot the host first and shut down our Veeam appliance during the migration to ensure hopefully nothing will have a lock on any of the files.  I am going to hopefully try this on monday.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
can we have a screenshot of the vm folder and files
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twinstatevdvAuthor Commented:
Hi Andrew,

I am sorry for the delayed response, I have attached a screenshot below of the VM folder and files.  There is another folder for the primary VHD on another datastore but all it contains is the VMDK as well as the CTK file for that VMDK.

I also setup the vCenter server appliance, shut down all VMs except for VCSA as well as shut down the Veeam Backup server.  I also rebooted the host hoping it would disconnect any ties to the VMDK file we are having trouble with.  I did the Migration using vCenter and it again failed right at the end stating the same Error caused by file.

 vmware.JPG
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
There is clearly a strange fault with a file.

Some VMware Converter, and V2V is your remaining option.

once you have created a new VM, you can destroy the old VM, after testing the new VM, after it's been moved!
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twinstatevdvAuthor Commented:
Thanks Andrew, I feel the same way as well.  I will plan on trying the VMware converter.  My last question would be do you think there is any value in use paying for a 1 incident support request with VMware to get their assistance on the issue or do you think they will just arrive at the same thing?  I've never used VMware support, so I guess I am not sure how helpful it can be in a situation like this.
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yo_beeDirector of Information TechnologyCommented:
I have called many times and every time they resolved my issue. I would go down that route. You pay for the incident you will get your worth.  Curious what's the cost?
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twinstatevdvAuthor Commented:
Thanks Yo_bee, I appreciate the input.  From what I can see it is a $299.00 cost for a 1 incident per year plan.  I haven't seen if there are any other ways of purchasing yet but will report back once I know what it ends up costing if we go that route.
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yo_beeDirector of Information TechnologyCommented:
Even if you had  3 incidents it's worth it. I think you got some good advice for everyone.

I had a situation and I was on the phone with support until 3 am with one of my incidents.  They resolved it.

I pay for annual support and it's worth it.

Hope it works out
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
I'm afraid I would have to disagree.

and if you pay and they advise a VMware Converter ? A Bargain!

However, they do have an advantage over EE, they can perform remote access.
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twinstatevdvAuthor Commented:
I wanted to update and say that Andrew hit it on the head - went through several attempts with VMware support and the end result was they suggested VMware converter and also stated if that failed we were kind of out of luck.  Thankfully, using the VMware converter to convert just the one VMDK we were having trouble with did work.  It through an error at the end which I believe was more related to the fact that we didn't convert the entire VM but we were still able to successfully attack the VMDK to the VM from the new datastore and so far everything looks fine with it.  I appreciate all of your help.
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twinstatevdvAuthor Commented:
VMware converter was the ideal method to resolve this and would have saved a lot of time in the beginning.  Unfortunately we had to go the method of support first as we wanted to exhaust all methods that were direct through the vSphere platform with their assistance.
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