Testing an MRM Policy

Trying to test a manual made MRM policy. I created the retention policy "Test" and added the retention tag "1 Week Delete". Under recipients / Mailbox Features / Retention Policy I selected "Test" Retention Policy. In Exchange Power Shell I ran the following script: Start-ManagedFolderAssistant -Identity "recipient" and I'm not seeing the results when I open the recipient mailbox I'm testing against. The Powershell command doesn't seem to finish either, rather ends with >>
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WORKS2011Austin Tech CompanyAsked:
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timgreen7077Exchange EngineerCommented:
Do you know what kind of policy you created? Is it a:

Default Policy Tag
Retention Policy Tag
Personal Policy Tag

Depending on the type of policy can determine the action, also sometimes it can take a bit before the policy kicks in because Exchange handles these policies by throttling it so that exchange resources aren't overwhelmed. What kind of policy tag did you create? If you open the exchange admin center again an view the tags you created it will show the type of tag you created under the type column.

Also here is a little more info of policies and tags.
https://technet.microsoft.com/en-us/library/dd297955(v=exchg.160).aspx
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WORKS2011Austin Tech CompanyAuthor Commented:
I realize I mistyped the command, Start-ManagedFolderAssistant -Identity "recipient" I was missing the following (a) Start-Man(A)gedFolderAssistant -Identity "recipient"

The command runs correctly, however, the policy to delete email later than one week is not working, the inbox is the same.

Is it possible it deletes emails after a week has gone by since running the policy?

Obviously a learning curve here - thank you.
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WORKS2011Austin Tech CompanyAuthor Commented:
I created a personal at first, more so used the default 1 Week Delete. After reading your response created a "Default" rule and named it Delete 1 Week. Applied this to the test account and ran the following 'Start-ManagedFolderAssistant -Identity <MailboxIdentity>'

Nothing happened and I noticed the retention tag still said personal, I restarted the exchange server and now it shows Type/Default.

I ran Start-ManagedFolderAssistant -Identity <MailboxIdentity> command again and still nothing.
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WORKS2011Austin Tech CompanyAuthor Commented:
I just cycled the policy on the test user from "no policy" to the policy I created, ran Start-ManagedFolderAssistant -Identity <MailboxIdentity> again and still nothing.
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timgreen7077Exchange EngineerCommented:
Ok if you create a personal tag you will have to add the tag to the folders you want the tag to apply to via outlook.
Once you apply the policy to the mailbox you will need to open outlook and apply the policy to the folder. see the link below on how to do this.

https://support.office.com/en-us/article/assign-retention-policy-to-email-messages-3e5fd2dc-633f-4a38-b313-b31b81f7cf7a#__toc301505357
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WORKS2011Austin Tech CompanyAuthor Commented:
So there isn't an option for OWA? This is only initiated when Outlook contacts the email server.
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timgreen7077Exchange EngineerCommented:
no, this works with OWA also.
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Hardik DesaiIT Architect and TrainerCommented:
Personal Tag will have to be applied individually to the item in outlook folder. Default Tag will be applied to the folder you specify or by default to all the folders.

The check the properties of the Outlook folder on which you had applied the MRM policy with the default tag you created. Does it show that items in this folder will be deleted after 5 days.
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timgreen7077Exchange EngineerCommented:
Provided sufficient answer to author's question. closing and assigning point unless reopened by author.
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