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DVD won't play on church DVD player.

This burned DVD would not play on a mini Magnovox DVD player at church. It also failed to play on another brand of mini DVD player. Mini may just be new styles maybe an inch thick and not much bigger than a 5x8 inch file card.
It plays on my computer and we burned them using Windows Explorer. We had no idea that they would not play at church and when they did not it ruined the kid's class. Why would they not play on their DVD players?

Verbatim
DVD-R
4.7GB
16X speed
120 minutes.

The video was 900 MB and 5 minutes long.
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John
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Sometimes when you burn at a fast speed, it will not play on another unit (may not have that speed). I get around this by burning at a slower speed and that normally works.

I assume other DVDs play on the church computer.
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Jonny B

If standard  DVD will play in the Magnovox  player.  Then I would suspect that when it was burnt to the black DVD it was in a format that the Magnovox player can not read.    Pull the specifications on Magnovox player off the internet and see what video formats the player supports.   Then make sure that whatever program you used to create the this burn DVD supports that format.  Hope that helps. :-)
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Check the manual for the disc players, this is going to be about supported media some machines won't support playback on disks of certain formats - DVD-R is one of the most common - unless they were actually recorded in that machine.  You may have more luck with a re-writeable format but your player manaul should have the details you need.

https://forum.videohelp.com/threads/332600-Confusion-Magnavox-DVD-VCR-recorder-disc-mode

PC's are infinitly more flexible in playback compared to stand alone players as you can add software to deal with these circumstances.
some DVD players require DVD +R and some work on DVD -R and some play both. just try with DVD +R
When you play it on computer, does it play?
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Sam: Yes it plays on my desktop which is 7 years old. My media is about the same age.

John: I do not know what videos are used at church as they may be bought from a store or created using their own photos or videos or from a site like You Tube. Based on what I know they have never had any problems playing any videos except the ones I burned last night.
Can any type marker be used to write on top of the media?
Can a media be sold old that it is no longer good?

Jonny B: I do not recall the brand of the 2nd DVD player they have. They both are surely newer units purchased in recent years. My media has been fairly sealed for several years so my media is old. I do not know the model of their Magnovox.

There have been questions in the past posted by me or others here on EE about how to burn a media so it plays anywhere: car, table top, desktop, laptop, etc. anywhere.

I think I got this stack of 100 DVD-R because it would play anywhere.

The church DVD players are some style I've never seen. Very small and thin. I have some larger Sony DVD players and I can test the burned ones on them.

I'd guess my media is two or three times as old as their DVD players, but I'd also have expected that newer DVD players would play any DVD's. Why wouldn't they, they should want people to be able to play any media on their devices.
Can any type marker be used to write on top of the media?  <-- I do not know about ANY type, but most markers are fine.

Can a media be sold old that it is no longer good?   <-- That is potentially possible. Try a small number of new media from Staples or like store and test with that.
Aged media can be a problem, but yours have recorded fine because they playback on your PC, that's not the issue.  The problem is getting your stand alone players to recognise the disk/format you've chosen.  There you're stuck with whatever the manufacturer has specified when it was built.  

Just noticed that you've put a YouTube video on there.  Did you convert it into a standard DVD structure or is this a computer media file like .mp4 format identical to the structure it downloaded from the Internet?

It's even less likely that your standalone machine will understand how to decode a format designed for computers.
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MASQ:  I inserted the disc into an older Magnovox DVD player that I have and it said disc error. I burned a new one at the lower speed of 4x (the only choices were 16, 8, and 4). That showed disc error.

No these are coming directly from YT since it is my YT channel. They are MP4.

I inserted a Harry Potter DVD in the same DVD player above and it plays.

It seems that DVD-r or MP4 is the issue?
Here is what I see trying to burn using Windows Explorer.User generated image
It's not unheard of for standalone players to support some MP4 files* but I think this is where the issue will be.  Try grabbing a manual for the player (or a model number) when you're next at the church which should tell you what the player can cope with.

I guess the players at church are connected to TVs?  Another option would be if the TVs support a computer video input like HDMI bring in a laptop and play directly from that!


*Even then not all MP4 files have the same internal structure!
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So I should choose one of these?
User generated image
DVD NTSC looks promising, even then though the DVD media (your collection of blank DVD-Rs) may be an issue.
We're still guessing without actual details of what the players will handle.
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Not sure why any brand device would be made such that only certain types of media it will play. I'd want the whole world to play any DVD format on the devices I'd sell them.

I'll try DVD NTSC
Age and the availability, standard at the time.
Speed of burn has no impact on the data.
DVD-R and DVD+R are different media types though the content can be the same.
Best to get as was suggested the make, model of the DVD player in the church and consult which media it supports.

I've seen at least two prior comments pointing to this as the likely incompatibility.
NTSC/PAL are encoding and would not manifest as a disc error,

Deals with frames per second. NTSC IS NORTH American. Pal, if not mistaken is a European standard for encoding media (videos in the older days)
NTSC 30 frames per minutes, pal 26 or sonething like that.
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Here are the formats accepted by my Magnovox.
The burned DVD won't play on it either though DVD-R is accepted.
As far as finalized Windows Explorer did finalize them from what I saw on the screen.
User generated image
Note the support media format mpeg2 for video.
Use converter to make sure what you burn is mpeg2 format for video or MP3 for audio.
Yes agreed, since you now have the manual, you can see what will work on that particular DVD Player.  Like Arnold suggested, use mpeg2 and MP3.  DVD-R have to be finalized to work.  Unfinalized DVD-R will not playback.
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I burned the video to disc at 16x and still get disc error with the Magnovox DVD/VCR player above.
Before that I converted the MP4 to mpeg2. It's giving disc error on the TV screen

So the correct format on one of the correct media types for the video device is failing to play.

It does play on the Windows 7 desktop pc.

??
the desktop PC has much more flexibility in media types it plays. do you have a disk that actually works in the magnavox to eliminate the device as the issue?

check the DVD region selection.......
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Sure I played a Harry Potter store bought DVD and it played fine. The pc, the media, the Potter DVD and the television and the DVD player are all about the same age..........5+ years old.

I have a stack of 95 of these disc so I can have plenty to waste to figure this out.
I can try again at 4x but I doubt that is the fix.

There is nothing on the DVD or it's package that mentions region. All devices and media were purchased in USA.
I think the issue is with the type of Mpeg2 that is being encoded.


Double check when you are creating the DVD, which you select.....

when looking on the PC, does the DVD shows up as a media, or it has a single mpeg2 file that you double click and ..

i.e. compare the harry potter dvd in the PC and the one you are burning.....
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Go to the 3rd image up. I'm clicking on burn, it ask for a disc, I insert the disc, and drag the mpeg2 video to the window and it burns and finalizes.

I grabbed another disc dated 2000. It played on the Magnovox DVD player and there was no video only audio. So this Magnovox plays VCR's on one side and DVD and CD on the other side. The device does play this media MP4 or mpeg2.
And I chose this mpeg2:

User generated image
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error:
The device does (((  not   )))   play this media as MP4 or mpeg2.
I use the Nero Application when I burn DVDs.    I just created 2 from a Slideshow that a Customer had purchased for use in his office.  I used DVD-R and burned to most common format Video Disk.  I had no issues with my copies on a Sumsung player.  Tested in the office and they work fine.
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error:
The device does (((  not   )))   play this media as MP4 or mpeg2.

unfortunately, I do not have this player, so do not have ...

Try burning an AVI and see if you fare better

see whether the track arrangements of the harry potter versus this one .

This also converts and burns, or just converts and you something else to burn the mpeg onto the media?
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I got the MP4 from my Youtube channel. I used Any Video Converter to convert it to mpeg2. See screen shots above.
Once converted opened Windows Explorer and followed the prompts.

User generated image
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Jonny:
What do you mean by this:  I used DVD-R and burned to most common format Video Disk.

Most common what?
mpeg2 or......................

To experiment I have to unplug my VCR from the cable box and plug it into the DVD player and also unplug the heater to plug in the DVD player. I'll have to try again late tomorrow since I need the TV and heater.
Basically, I mean i used a different application then you are using.  Nero is a different 3 party burning application.  When using Nero, i have lots of options.  In my case, I selected the Nero Recommendation of the Most common format for Video DISK DVD.  My original slideshow was in MP4 format and didn't have any sound.  After 2 hours, My Disk was complete and worked in Computers as well as a Samsung DVD player.    

Sadly, it looks like none of us have the same software or hardware dealing with.  I never heard of the program you are using until a looked it up  AVC converter video is a free application.  Maybe the codecs you need for proper encoding are not there and thus why its only working on computers instead of DVD players.  :-(   However, this is a guess because you burned to a format that should have worked in the Church DVD player and did not.
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If Nero hasn't done this already for you, on the DVD place a folder called "VIDEO_TS" and inside it put the MPEG2 renamed as "VIDEO_TS.VOB"
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MASQ: I used Windows Explorer burn process. I think I can burn from Windows Media Player too.

"on the DVD place folder" ---- can you restate that?

I can create a folder called VIDEO_TS and rename the current mpeg2 video to VIDEO_TS.VOB and place it in that folder.
----------------------------------------------------------
I can not find it since it''s been years but I asked a question years ago about what media and format will play on any and all devices be they car CD - DVD player, table top, laptop, desktop. I do not remember the answer and have not located the actual question.
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Well a neighbor came over to test his burned DVD on my computer. It plays. He burned his using Windows Explorer as well. He also used DVD-R. His videos come from his camera in the mpeg2 format so he does not have to convert. But he uses Any Video Converter also and I use it a few times a week to convert MP4 to MP3.

Here are blank media sold by Staples and most or many I see are DVD-R and DVD+R.
https://www.staples.com/blank+media/directory_blank+media?fids=Department_3A_22Blank!Media_22&sr=true&sby=&min=&max=&myStoreId=
Would they be OK with you posting how the content of their playable DVD displays if it's opened in Windows Explorer on your PC?
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I can do that later for my burned DVD as well as the store bought DVD.
Also someone said Windows Explorer burns the music or videos as "data" and that is why it won't play on a table top device.

------------  from your last comment.
"on the DVD place folder" ---- can you restate that?

I can create a folder called VIDEO_TS and rename the current mpeg2 video to VIDEO_TS.VOB and place it in that folder.
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Perhaps it maybe best to try another application for burning the DVD for the church player.  Since the burned copies refused to play in the church player, that maybe your best course of action to solve this issue. :-)  It seems windows and your any video converter does not seem to be able to accomplish what you are trying to do. :(
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MASQ:

I can do this if you can restate the part in bold print.

If Nero hasn't done this already for you, on the DVD place a folder called "VIDEO_TS" and inside it put the MPEG2 renamed as "VIDEO_TS.VOB"

on the DVD place a folder = ?

---------------------
My DVD player does accept MPEG2.
User generated image
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So as it turns out the friend burns their DVD's the same as I did with the same type media and the same format which is mpeg2. Their camera takes videos and they are mpeg2 without any conversion. Mine are MP4 and are converted to mpeg2. We both use Windows Explorer for burning and his videos won't play on my table top player either.

I go here:
DVD Flick
www.dvdflick.net/
About DVD Flick. DVD Flick aims to be a simple but at the same time powerful DVD Authoring tool. It can take a number of video files stored on your computer and turn them into a DVD that will play back on your DVD player, Media Center or Home Cinema Set. You can add additional custom audio tracks, subtitles as well as .........

And it seemed a successful burn. When the disc was inserted into the rom for playback is was only 30 seconds and not the full 3:18 of the video to be burned. Also it was 30 seconds of some music that was totally unrelated to the content on my video. On the screen was a play scene and a small thumbnail of the photos on my video. So that was a temporary dead end. Everything seemed to go well until playback showed nothing of help.

I can not show the Potter DVD in the Explorer Window because the disc is not writable.
Here is the one from my YT channel and how it appears in the window prior to burning.
User generated imageUser generated image
Going now to try Ashampoo
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Sam: So no luck with Ashampoo either. Error saying the file is not in the folder when it is in the folder.

User generated imageUser generated image
Bummer with Sampoo and DVDFlick..:-( Any luck with Nero??
Still need to create the .BUP & .IFO files.

Nick can you link to the YT video you are trying to make and I'll build and upload the file structure for you.  I'm not sure how to describe the process better than I have so showing might be better

This is what you need to achieve:

User generated image

The HP disk in your screen shot seems to be a commercial one so I'm expecting that to play with no problem 7.41GB is a dual layer DVD (DVD9)
Not a bad idea MASQ linking the video is an excellent thought..:-)
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Well that would work for one video. But I need to learn how for future church videos. I tried converting to AVI and that would not play. I have a fairly nice program called iDealShare VideoGo and it works fine but the trial version only converts 50% of the video to VOB.

So here is Windows Explorer again with the proper folder and file name as suggested by MASQ. I have not tried to burn it. This is Windows Explorer and it does burn it as data. Should the one you see below be the correct way or do we need to avoid burning through Explorer all together?

User generated image
Here is the iDealshare VideoGo window but it only converts 50% of the original.
User generated image
Oh well, I burned the above VOB from the VIDEO_TS folder with Explorer and it fails to play on the Magnavox which according to the manual only plays MPEG2. No person would buy a DVD player that rejects various formats.

This DVD player and the ones at church should not be format restricted. Makes no sense that the only people who would buy my Magnavox are restricted just to the people who have MPEG2 videos. If they have other formats the DVD player is junk to them.
It really looking like you need a better paid program.  I have had excellent success with Nero.  I haven't came across a player yet that will not read a dvd video that I burned.
"Well that would work for one video. But I need to learn how for future church videos"

And not my intention to hide how to do it but possibly quicker to do this for your YouTube link send the files, you check if that works on that machine and if so then talk about the process.  There's no point in being told how to create a DVD structure if that's not the solution.

NB folder containing just Video_TS.vob isn't going to work if the DVD file structure is the issue.  You need the files listed in my screenshot above to play just one file.  I created those using a single 5 minute file from YouTube.
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MASQ:
Ok let me start over. My video is on Youtube so I can get it. What steps did you take to create your 5 minute video?
You said that the program will create the VIDEO_TS folder.
Mine was downloaded as an MP4.

I finally got a partial result. The Magnavox does not only play MPEG2.

I used iDealShare VideoGo (see ID: 42515701) to convert the video to DVD video VOB.

Then I used Windows DVD Maker which is on my computer to burn the file you see in those same two screen shots.
Like magic it played on the Magnavox but only the slide show (video) and zero audio. I'm not sure why.

Windows DVD Maker may be one solution since it did burn something that played on the DVD player and was the first successful playing of anything I had burned on my computer.

Unicorn.mp4
That's great news, it looks very much like the Magnavox is just being fussy about the file structure and wants MPEG2 (so as much as possible making the "homemade" DVD look and feel to the player as much like a commercial DVD structure).

I'll try to post a step by step when I get back from the office I was using DVDFab (I think) for the test run which just took the YouTube download directly and converted it into a DVD (so MP4 > MPEG2 and all the renaming and file structures) but will have a look at Windows DVD Maker (which I know next to nothing about) which will be a good learning opportunity for me!

Can you provide the YouTube link? That way we'll know if it's working for me it should be working for you with the identical file.
I was after the YT link as well to see how Nero structure is to see if its a viable solution for some other churches in my area that sometimes have issues with DVDs...:-) I want to compare the structure to what MASQ file structure is to see if they are identical with no missing files.
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The Youtube video contains a non religious image that had to me removed. Someone on EE edited the video to remove that photo and add a different one.
I can upload the video to my YT channel and send you the link.
https://www.youtube.com/watch?v=EEEdPcsxpUE
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Windows can not open the file.
What program do I try to burn with?
Curious why is it a .rar file?
In a few hours I will take a screen shot of what nero creates on the DVD structure. Still doing my business jobs at the moment..:-)
Here you go, the VIDEO_TS of YT of that LinkUser generated image
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I downloaded MASQ's file but can not do anything with it at the moment.

Revised: I right clicked on the file and sent to the DVD writer. It used Explorer to burn and shows up as a disc error on the DVD player.
------------------
To pass some time I tried:
iDeal's trial version only converts 5 minutes of any video longer than 5 minutes. If it is under 5 minutes it only converts half of it. That is where I got half the video and burned using Windows DVD Maker but there was no audio. Since the video is only 3:13 I used a joiner to put 2 minutes of an empty video at the end  so it would convert 5 minutes and capture the desired video. Then to Windows DVD Maker and again it burns and plays on the DVD player but there is no audio. Dead end.
MASQ can you verify that your VIDEO_TS File is the same as mine??
nickg5 you can use the free open source 7zip program from 7zip.org to extract a *.rar   :-)     I verifed the same files were created with Nero.  So if this directory structure works, then Nero should as well..:-)
@nickg apologies, I'm always making assumptions about how much people know about tech stuff including .RAR files.   They are, as Johnny B describes, a bit like .zip files in that you can pack lots of different files together and save space so they are quicker to download.

Hoping you're more familiar with .zip files this is the same content* but as a .zip
http://www.filefactory.com/file/15kzo7ju8c73/Unicorn%20DVD.zip

If you try to open it on your PC and Windows doesn't know what to do with the file then Johnny's suggestion of 7zip  is perfect (and will also handle the .RAR file) - choose the .exe download for Windows in 32 or 64 bitr as appropriate.

The .zip (or .RAR) should unpack into a folder on your computer called "Unicorn DVD" containing two folders TS_AUDIO and TS_VIDEO and it is these and their contents that need burning onto the DVD (Everything inside the folder "Unicorn DVD" so that TS_VIDEO is the first thing the DVD Player "sees" when the disk is inserted).

If you want to check the video part on your computer you should be able to open Unicorn DVD\VIDEO_TS\VIDEO_TS.IFO in Windows  allow the menu to load and click Play to view it with sound.

Once you've got that going then maybe we spend some time going through how you get that to work for any video file?

I'm currently 5hrs ahead of Eastern Standard time and with the holiday weekend will not be online much (family arriving in about 3 hours!)  but will check in when I can.

*I noticed I made a mistake with the menu file in my first attempt, nothing critical but it will run smoother with the version above.

Happy Easter!
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I have zZip. I right clicked on the file, zip, and it created a Unicorn DVD  folder on the desktop. Ashampoo was used to burn it to disc but when I load that folder it says the folder is empty. Here you see the folder is not empty.
What burning program can I use?
User generated image
lots of DVD player have to be finalized to play in players.  Can you get a trail of Nero?  It will do all of this for you in a few clicks.
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All burns from Explorer and Ashampoo were finalized as far as I know. They play on the DVD player but no audio.
This is why I suggested from the beginning few comments that you may want to use Nero to save you a pile of work and time.  Granted, I realize there is a cost to the software.  However, as much time as been spent with everything you have tried.  It may be a very good solution to your problem.  :-)      

In a few churches around here what I did was use smart TVs and wireless or wired connections so that the teachers can show YouTube videos and DVD in their classes.  I filtered out all the porn by using open dns family shield on this isolated subnet that feeds the smart tvs. That way they rarely have to use burn DVD for their classes and get get to web content that they wish to use.. :-)
You are burning two folders to the DVD, TS_AUDIO (empty folder) and TS_VIDEO (as your screenshot above)
Your burning software should finalize.

If you are going to use Ashampoo, then referring back to your earlier screenshot at https://www.experts-exchange.com/questions/29091066/DVD-won't-play-on-church-DVD-player.html?anchorAnswerId=42514235#a42514235 you now have the folders and files that it was complaining were missing.
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No luck. Ashampoo says the folders are empty. Here with Soft ThinkMovie DVD Maker it accepted the two files in the VIDEO_TS folder but fails to accept the Audio folder saying it is empty. It did burn and when played on the DVD player it was some piano music in the background and on the TV screen was just a series of images taken from the video.
Here you see the folder on the desktop and when opened it has the AUDIO folder which is empty and the VIDEO folder which has all 6 files needed.
User generated imageUser generated imageUser generated imageUser generated image
The class teacher does have some small notebook. It has a ROM attachment but the screen is very small and we had to sit within a foot of it last Sunday to hear the volume. So the simple task of giving them the video on a thumb drive or sending them the link of the video from my you tube channel is no good. It needs to be inserted in your average DVD player so it plays on the large screen TV with normal volume levels.
You seem to be burning a DVD within a DVD but I'm not sure how or why.

If you open the TS_VIDEO folder from the .zip file in Windows and run Unicorn DVD\VIDEO_TS\VIDEO_TS.IFO, that's what should show on the DVD player.  In your screenshot above, the DVD menu from the .zip file version seems to have been enveloped in another pre-prepared menu system by your burning software.  I don't know where "My DVD" has come from.
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Here is what I got after un-zipping the tar file. It named the folder Unicorn DVD I think. I changed the name of the folder to VIDEO_TS.   The VIDEO folder has the 6 video files and the AUDIO folder is empty.
Ashampoo rejects the folders as empty, so does DVD Maker, the one I just burned with So Think created what you see on the TV screen, and Explorer won't play because it burns them as data.

Windows DVD Maker does not let me add the files. I can not get them into the left side window. That program being called DVD Maker tried to make a DVD. I'm trying to burn an existing one.

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"it named the folder Unicorn DVD I think. I changed the name of the folder to VIDEO_TS."
You don't need to change any folder names
Unicorn DVD is just the wrapping for the files you need

This is a diagramatic representation of the unpacked .zip file and what to do with it:

{Unicorn DVD}   Don't move this folder to the DVD!
|
[copy the files from this point - this is the TS_VIDEO folder you are after - not a renamed Unicorn DVD]
|                                                                                        |
{TS_VIDEO}                                                                     {TS_AUDIO}   <---- These two folders go on the DVD
|                                                                                         |
[all the .IFO, .BUP & .VOB files are in here]                [This folder is deliberately empty]
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I downloaded DVDFab last night. I got the file completed though some of the steps were missing. I'll mark them in bold.

I ended up using DVDFab v9

These were the stages I used:

Downloaded video from YouTube as file "1.mp4"

Open DVDFab
Select Creator Tab
Drag & Drop "1.mp4" onto the screen (my file was .mp4)
Select Output "DVD9" 9000kbps
Click Next
Edited the title page to "The Unicorn Song" (!)
Deleted the "Scenes" menu option
Next
Choose the following three options: (after next I got no options to choose NTSC or aspect or start from the first title and play all titles)
TV Standard = NTSC
Aspect Ratio = 16:9
Start from first title and play all titles sequentially
Start
It took just over 1 minute to create the file structure, convert the MP4 to MPEG2 and make the index files. (I never saw or see MPEG2 as a choice)
Just short of 120MB (mine, the video folder is 151MB)

Here is the resulting files and folders. The audio is empty and the video has the proper content. Clicking the video folder the video opens and plays on the computer.

So here I am at a point in time with the same structure you had = ?

Now to find a burner that does not reject the files or reject the folder as being empty. Right?

User generated imageUser generated image
Looks like you were using the Copy tab, not the Creator tab in your screenshot. No idea about the differences you were seeing, maybe it's because mine's a paid version of DVDFab, maybe it's clever enough to know that you don't need a choice from NTSC 16:9 because the YT clip is already widescreen and you're in the US and are never going to need to use PAL?

But the end result is yes, get those burnt to DVD (or use the ones I sent) but make sure you burn the folders in the correct arrangement onto a blank disk, ignoring the top level folder (eg "Unicorn DVD" on mine and "My DVD" in yours above) as discussed in multiple posts above.
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I used the creator tab.

"make sure you burn the folders in the correct arrangement onto a blank disk"
............my efforts so far are that the empty audio folder is not accepted. The disc that have played on the TV lack audio.


I have Nero Home Essentials SE and Nero Smart Essentials version 7. I see "make" and "copy" everywhere but no seeing "burn."

So here are the programs I have:
DVD Maker
Windows DVD Maker
Ashampoo
WonderShare DVD Creater
SoThink Movie DVD Maker
The two Nero mentioned above
iDeal Share Video Go
Windows Explorer

Lots of makers and creators not burners.
Avatar of nickg5

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I got iSkysoft as a burner. I finally got it done, I did not know I had to click play on the DVD player. I expected it to play automatically. It repeated some intro piano music over and over waiting on play.
I do not know if the tiny DVD players at church have a play key.

I still need to refine this because of the TV screen the images were too large, resolution. On the scene with the two cats under the umbrella you can only see about half the text below the photo.
Also DVD Creator and the iSkysoft website is across the screen covering the video. I have to find a way to stop that as well as changing the resolution of the output "if" that is the problem.
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Avatar of nickg5

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Our auto play opens when a disc is inserted and offers Ashampoo burning and it works fine without the name of the website across the screen when the video played.
Since the introduction played automatically with the video created by iSky  I assumed the video would follow.

There is some resolution issue since the text on one scene is partially off the TV screen. I'll ask another question on editing videos to add or move content, etc, Thanks.
All of your DVD programs create pre-built menus - usually using a preview clip derived from the main video file.
They usually come with three or four that you can edit to suit.
When saving the DVD layout you should have an option to choose between pausing on the menu and playing the file as soon as the DVD player detects it.  This setting is incorporated in the .bup file.  In the original version I uploaded the .bup was set to play automatically.  I changed this subsequently to pause on the menu and wait for Play to be clicked.  I don't recall seeing any text on your video, which frame(s) was that in?
Avatar of nickg5

ASKER

I'm struggling to get the minister to accept the video. There was a frame that showed the unicorn walking up steps to heaven when the unicorn is a mythical animal. The term unicorn is mentioned in the Bible but it really refers to a rhinoceros.
Someone on EE on another question was kind enough to remove the steps to heaven and replaced it with another photo.
Here you see the parts above the lines that are not seen when played on a TV.
Also whoever used those photos for the alligators should not have used alligators having duck for lunch.
I can open a new question on how to edit a photo-scene-frame.
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I would say that you need platinum version or a video editing programs to edit the video.  Can you not just find a video that your minister is good with or a you tube channel that matches your doctrine.  Also make sure that these videos are not copyrighted.  You sure do not want to be using copyrighted material in a church or any other setting.
Avatar of nickg5

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Where is the close a question and award points? Has that changed as I see no such option on this question.
Ok I see the very complicated and unfriendly 5 steps on the left where the screen goes dark.
So we can only choose the best solution and not assist?

When I get to step 4 the only choose I see is best solution and can not longer mark any comments as helpful.
Avatar of nickg5

ASKER

Proper DVD format for non pc DVD players.
Avatar of nickg5

ASKER

Andrew: We followed that process and can not see the results as far as points per assist, etc.
I guess that "easy" system was changed.