I have a Microsoft Access application and want to give the ability for users to dial telephone numbers and record calls (via an API). I have looked at several platforms that would allow me to do this. However, most of the solutions that I have seen only support the usual protocols .Net, Java, PHP - not VBA. I have created a few small c# applications - but it isn't an environment that I would say I was all that proficient in. That said, I can learn.
Although it feels a little clunky to me, I was wondering whether I should create a small c# application (with the suppliers API), and use it as middleware? Ideally, I'd control everything through VBA and then just make the calls as necessary. For example, Dial number, pull in connection time, add key-pad etc. However, before embarking on this project - I could just do with some guidance as to best-practices (or any other suggestions you may have).
Thanks as always.