wireless connection

When the user domain_aislas was trying to authenticate with NA domain AD, EMEA domain AD , the authentication failed -through wireless

when using LAN CAT 5 it works

When the same user came across LA Domain AD the authentication succeeded.  

Authentication failure from Clearpass
NA domain AD - 10.130.x.x: User not found.
MSCHAP: Authentication failed
EAP-MSCHAPv2: User authentication failure

Service groups and the AD servers in Clearpass
1. NA_Enterprise wireless access ( Authentication for the user a_aislas failed here )

here all doamins are parent child relationship

is it a subnet issue
Who is Participating?
James BunchSystems AnalystCommented:
To determine if its a subnet issue, connect with a wire and run a command prompt, see below, and compare the data. Then connect with wireless and run the same command and compare apples to apples. We couldn't tell you specifically if its one or not without the return information from the NIC's.

CMD: ipconfig /all
Shaun VermaakTechnical Specialist/DeveloperCommented:
So you have two domains NA and LA? Why would LA user work on NA domain?
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.