Custom Crystal Report will not execute from Compulink menu - Receive message "Unable to Locate Report"

I am using Compulink Advantage version 12.  I have previously successfully created and added custom crystal report to the menu.  Two reports are giving me problems.  They will not launch.  They are visible on the menu.  However, when I launch the reports I receive message, "Unable to Locate Report: [report title]".  Has anyone experienced this problem?
Rosemary Parascando SchuesslerSAP Crystal Reports | Oracle PLSQL | Business Analyst | Project MgmtAsked:
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mlmccCommented:
I am not familiar with that method.

Are the reports in the correct folder?

Check the permissions on the reports.

mlmcc
Rosemary Parascando SchuesslerSAP Crystal Reports | Oracle PLSQL | Business Analyst |  Project MgmtAuthor Commented:
Hi.  Thanks for your help.

How it works is, you move the .rpt into the application's folder.  Then you execute a vendor supplied utility which takes each .rpt and uses the Summary Info from Crystal Reports to extract the menu and report title stored in the Summary Info Subject and Title fields.

When the utility is run, I can see the reports listed on my screen as they are processed by the utility, so I know that the report is in the correct folder and also that the utility is able to access the report.  Additionally, the report does appear on the proper menu after the utility is run,.  However, when I execute the report from the menu, I get the error message.

Weird thing is that I loaded other reports the same way and they worked.  I have also review the report .rpt name and Subject and TItle entries for special characters and length of text, but do not see any difference from these two reports from the others I have successfully loaded on the menu.  The menu can store 200 reports...which I am well under.
mlmccCommented:
Did the report accidentally get deleted after it was loaded into the application?
I suspect the application is maintaining a file or database  to build the report menu from and it is independent from the report so the file could be missing

mlmcc
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Rosemary Parascando SchuesslerSAP Crystal Reports | Oracle PLSQL | Business Analyst |  Project MgmtAuthor Commented:
The .rpt is still in the folder.

I was just on the phone with the vendor.   The vendor was able to identify where the report data is stored, so I am going to see if I can view the file and  see what is wrong.  I have renamed the file and the Summary Info in my repeated attempts thinking that maybe earlier attempts of loading the report to the menu may have left erroneous data  in
    the tables.
    Rosemary Parascando SchuesslerSAP Crystal Reports | Oracle PLSQL | Business Analyst |  Project MgmtAuthor Commented:
    The problem was the length of the .rpt name.  I was sure that  another report name was longer, but I was wrong.

    Thank you for your help!

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    Rosemary Parascando SchuesslerSAP Crystal Reports | Oracle PLSQL | Business Analyst |  Project MgmtAuthor Commented:
    It worked.
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