need to return an item using pre paid shipping label

mkramer777
mkramer777 used Ask the Experts™
on
I sent an item to a buyer on ebay and it was not what they expected because my description was not accurate.  They are going to return the item but want me to send them a PRE PAID return shipping label.  How do I do this on ebay?
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Commented:
Not sure you can.... It's not showing on my seller interface, I would offer to repay them via paypal. I have done this with a couple transactions.

I am also interested if this is a can-do.

Author

Commented:
They are being sticklers on this they want a prepaid shipping label. Can't you print a shipping label in reverse the to and from and do it that way? Then instead of printing it you could save it to file and email it to the person?

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial