I am unable to get the right version of .NET installed to allow the install of MS Synctoy to complete.

donander
donander used Ask the Experts™
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I am trying to install Microsoft Synctoy on a Microsoft Surface Pro 3 which we recently had to reimage for one of our users. We installed Windows 10 Enterprise x64 version 1709. As you are probably aware, the installer says it needs  .NET version 2.0.50727. I have tried installing .NET v2 and other versions. I have tried using "Turn Windows Features On or Off" to "enable .NET v3.5 (includes v2 and 3" but that tries to use Windows Update and fails with this error message: "Windows couldn't complete the requested changes. The changes couldn't be completed. Please reboot your computer and try again. Error code: 0x800F0954". I tried restarting to no avail. I tried searching for the error code to no avail. I have also tried installing the 32-bit and 64-bit versions of Synctoy with the same results.

I hope someone can help me to install the version of .NET that Synctoy wants so I can complete the installation of Synctoy.

Please don't tell me not to use Synctoy. My user travels frequently and has two laptops on which she keeps a lot of files so she needs to sync files from one laptop to the other and also to her network home folder on our organization's storage system. I have tried to talk her into using other solutions be she is familiar with the Synctoy interface and wants to use it.

Thanks,
Don
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
For Windows 10, you install .NET 3, 3+ and 4, 4+ but that includes .NET 2 .

Run .NET Framework Setup Verifier and check. You should have .NET 2 and up


http://blogs.msdn.com/b/astebner/archive/2008/10/13/8999004.aspx

Run .NET Framework Setup Verifier for ALL versions starting with 2.0 to check / repair each version

Author

Commented:
John,

I ran the verifier and it showed the lowest version of .NET is 4 so I got the installer for 3.5 and when I ran it I got the same error as described in my original post about not being able to complete the install. If I click on the "Tell me how to solve this problem" link, the error code shown in the message is not included in any of the results. I also tried installing .NET v3 SP1 but it turns out that tries to install 3.5.

FYI, Programs and Features shows .NET version 2 compact is installed. I uninstalled that, rebooted and tried installing v3.5 again but same result.

Please advise.
Don
Dot_net-verifier-shows-lowest-versio.jpg
Could-not-install-dot_net-3_pt5.jpg
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I do not use a separate .NET installer for Windows 10.

Remove both .NET 3.5 and .NET 4.5 with Windows Features in Programs and Features.

Restart.  Now go back and enable .NET 3.5 and .NET 4.5, restart again and run Windows 10 Updates.

See if that fixes .NET for you.
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Commented:
I mentioned this problem to my boss and he said he has dealt with this .NET issue on other things unrelated to Synctoy. He said to mount our Windows 10 Enterprise x64 v1790 ISO on the Surface then run this command in command line.

DISM /Online /Enable-Feature /FeatureName:NetFx3 /All /LimitAccess /Source:d:\sources\sxs

I did that, which completed successfully. After that Synctoy installed successfully.

Not sure how to handle assignment of points or acceptance as solution. I guess this would fall under "I fixed it myself".

What are your thoughts?

Thanks,
Don
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You can close the question as you suggest

Author

Commented:
As I mentioned in the question, my boss gave me a procedure which resolved the issue.

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