EXCHANGE, EMAIL

getting error

Please see below TLS test results. Your email providers hostname does not verify.
Please contact your email provider. We won’t be able to establish secure TLS tunnel connection
until this is resolved.


while sending email
Cert Hostname DOES NOT VERIFY (mxb-00xxxxxslb.xxhosted.com != *.xxhosted.com | DNS:*.xxhosted.com | DNS:xxhosted.com)
(see RFC-2818 section 3.1 paragraph 4 for info on wildcard ("*") matching)
So email is encrypted but the host is not verified

so what does this mean
pramod1Asked:
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timgreen7077Exchange EngineerCommented:
Do you have an on-prem exchange or is your email hosted by a 3rd party like a cloud service?
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pramod1Author Commented:
on prem
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pramod1Author Commented:
this is inbound email
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timgreen7077Exchange EngineerCommented:
This error looks like its regarding the Cert of the recipient. Was this a test from some app or from an email you was actually sending out?
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pramod1Author Commented:
from email external user
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timgreen7077Exchange EngineerCommented:
As long are you name space is on your SSL cert, I would have the sender look at this. If you name space is mail.domain.com, then that should be on your SSL cert.
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timgreen7077Exchange EngineerCommented:
This looks to be something the sender needs to deal with, not you if your cert is correct.
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pramod1Author Commented:
Cert Hostname DOES NOT VERIFY (mxb-00xxxxxslb.xxhosted.com != *.xxhosted.com | DNS:*.xxhosted.com | DNS:xxhosted.com)

but xxhosted.com is our smart host also what it means "So email is encrypted but the host is not verified"
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timgreen7077Exchange EngineerCommented:
Contact that hosted service about this. See if you need to add them to your spf record or your cert.
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pramod1Author Commented:
add who
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timgreen7077Exchange EngineerCommented:
contact your hosted provider about this error.
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