Help accessing vcenter 6.5 appliance vsphere-client webpage

Greetings,

I installed a new vcenter 6.5 appliance. I am unable to get to the vsphere-client web page by IP or fqdn (https://ip or fqdn/vsphere-client). I can get to the psc web page both by IP and fqdn. I set up DNS before installing the appliance. I am able to ping the fqdn and the IP. I have restarted the appliance but still get an error. I have attached a screen shot of the error.

I appreciate any help troubleshooting this.
6.5-vcsa-web-client-error.JPG
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king daddyAsked:
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Delete the appliance, Re-deploy, and use FQDN all the time not IP Addresses.

1. check you can ping the hostname
2. check you can ping the fqdn
3. check you can traceroute to hostname
4. check you can traceroute to fqdn

of vCenter Appliance, e.g. DNS has entries for all the above.
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king daddyAuthor Commented:
Got it. Thanks Andrew. I did use FQDN when prompted for the appliance name as well as the host it would run on. That said, redeploying will likely be quicker than troubleshooting at this point so I will take your advice. Thanks again for the reply.
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king daddyAuthor Commented:
thx as usual. reinstall did it.
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