• Status: Solved
  • Priority: High
  • Security: Public
  • Views: 59
  • Last Modified:

Samsung Contacts App Synced with Outlook Does Not Show Alternate Phone Number Fields

Samsung Galaxy J5 2016

Using default Samsung Contacts app with Outlook.

Syncs well.

However, does not show any alternate numbers.  For example, a single Outlook Contact can have 19 different numbers: Assistant, Business, Business 2, Business Fax, and so on.

Within the default Contacts app with the Samsung Galaxy J5 2016, it only uses two number fields: mobile & work Fax.

How can I set the app to show all the numbers that have values?

Need help on this.  Put me in a real bind last night when my boss was abroad.  Had his number listed as Business 2 and...it was no where to be found!

Help!

Sincerely,

OT
0
oaktrees
Asked:
oaktrees
  • 2
1 Solution
 
JohnBusiness Consultant (Owner)Commented:
There is a method here that allows additional Android buckets for additional contacts. I think you need something like this because the default (as you see) is for a small number of contacts.

https://www.scrubly.com/blog/how-to-outlook/android-contacts-and-outlook-contacts-whats-the-difference/

I put the most important phone number in the first field of Outlook so as to ensure my main iPhone sync picks it up. That works better than additional fields.
0
 
oaktreesAuthor Commented:
Hi John,

Number of contacts is sufficient.  What I need is a way to get the additional fields to show.

This worked using Android with an Asus Zenphone: all number fields with values were present.  Seems like it is a specific anomaly with the Galaxy's Contacts app.
many-numbers-in-one-contact-ex.jpg
0
 
oaktreesAuthor Commented:
Thanks!
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now