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bradbald🇦🇺

IBM IMM Unresponsive

I have an IBM IMM that has gone unresponsive in the aspect of SNMP and remote access. Ping is fine however the web GUI no longer loads and the SNMP service has stopped. I can CLI to the command line however issuing the resetsp command goes nowhere and using ASU hangs after connecting.

CLI:

system>resetsp
Submitting reset request..

ASU:

c:\IBM-ASU>asu64.exe rebootimm --user admin --password xxxx
IBM Advanced Settings Utility version 9.63.86D
Licensed Materials - Property of IBM
(C) Copyright IBM Corp. 2007-2014 All Rights Reserved

Connect to imm to reboot.
Successfully discovered the IMM via SLP.
Discovered IMM at IP address 169.254.95.118
Connected to IMM at IP address 169.254.95.118

It appears I am unable to initiate a reboot without going to site at this stage and physically removing power. Has anyone seen this before? Randomly stopped around this time yesterday and was working fine up until this point.

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Member_2_231077

How come it's got an APIPA address?

bradbald🇦🇺

ASKER

That is the standard address issued internally from the IMM to the OS. I assume LAN over USB. Seen it with all IMMs that I come across. On the IMM's LAN side there is a routable address. The APIPA address only exists between IMM and the OS.

bradbald🇦🇺

ASKER

Update on this: Physical attendance was needed to remove the AC mains from the server to 'clear' this. IMM has come back up after doing this.

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