MS Access Chart Wizard in Access 2013 is freaking out and totally unusable

MS Access Chart Wizard in Access 2013 is freaking out and totally unusable.  I can't even create a simple pie chart, as any reformatting attempts generate wildly erratic results in fonts and object sizes and locations.  My mouse wheel, or the scroll bars on the MS Graph editing window seem connected to the parameters of all the reports objects, and instead of just positioning the display of the report I'm working on, scroll bar movement resizes ALL of the report objects.  I've uninstalled MS Access 2013 runtime, and a second installation of MS Access 2010, and I've changed to a basic Windows Theme on my Windows 10 OS.  Is there anything else I should be trying?
David SmithsteinCEOAsked:
Who is Participating?
 
crystal (strive4peace) - Microsoft MVP, AccessConnect With a Mentor Remote Training and ProgrammingCommented:
hi David,

I know how you feel! After installing O365, the chart wizard for 2013 didn't work for me anymore, nor could I edit past charts. I had to remove 365, shut down*, remove Office, shut down, and install perpetual Office again to get it back. I think I did that a couple times. Maybe I edited the registry too, I can't remember now. Others with O365 who didn't have previous versions did not have a problem with charts.

*I did shutdowns instead of rebooting -- don't know if that matters.

respectfully,
crystal
0
 
Jim Dettman (Microsoft MVP/ EE MVE)President / OwnerCommented:
First, is this the only thing miss behaving?  and do you use a wireless keyboard and/or mouse?

 Usually in today's times, first thing I think of with erratic behavior like this is a fresh batteries<g>   My keyboard more than once has gone off the deep end.

 Second, when did this start?  Is it the only thing giving you issues?

 Last, are you on a Office 365 plan (subscription), or do you use the perpetual license products?

Jim.
0
 
David SmithsteinCEOAuthor Commented:
I've been having this problem for a while now, but have limped along with only minor changes to existing reports.  This is the only problem i'm aware of.  I'm using the 365 subscription as I keep getting messages to upgrade to Office 2016.  Same problem if I just use the keyboard controls on my laptop, so batteries aren't the issue.  I created a new database with a single linked table, a query, and trying to create a simple pie chart.
0
 
David SmithsteinCEOAuthor Commented:
Thanks Crystal, I got myself set up on a different computer and it's working.  So I'm sure your solution is going to do the trick, but at this point it will probably force me to upgrade to Access 2016 and I'm not ready to do that just yet.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.