Trying to see if I can salvage a barely used but non really working TSSTcorp DVD+-RW TS-L633J internal drive on my Dell Vostro 3750

I was checking the Diagnostics  of my battery (which did not check the battery by the way surprisingly) on my old faithful Dell Vostro 3750 and noticed something strange. I have had an internal DVD burner that has been used twice before it went KAPUT the first year I had the machine. I actually think I picked up the laptop and something must have gotten ajar. I constantly boots up with machine and will spin up a disk. Unfortunately nothing comes up. So when I was running the diagnostics as seen in the attachment. I get everything has passed on the DVD.

I realize it says update the BIOS. There is no further update unless there is a way to flash a newer BIOS on this machine. There is also no driver for Windows 10 for this unit but I honestly do not think that is a factor. And I have used different media types which work on my other machines. However I am wondering if there is anything else I can check before I trash this player burner. Any thoughts appreciated.
Diagnostics-for-Vostro-3750.pdf
Fletcher BurdineTableau Trainer & Consultant Sales Exec.Asked:
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PerarduaadastraCommented:
If I'm understanding the provided information correctly, the optical drive passes the diagnostics but won't actually read or display the contents of any discs that are inserted. Have you checked the status of the drive in Device Manager? If there is an error to the effect that Windows cannot start the device or that there is a problem with the device configuration, the upper and lower filter entries for the drive have become damaged or corrupt. There are numerous articles on the internet about fixing this and the link below is to one of many:

https://www.drivereasy.com/knowledge/fix-windows-10-dvdcd-rom-error-windows-cannot-start-this-hardware-device-because-its-configuration-information-in-the-registry-is-incomplete-or-damaged-code-19/

If your concern is to have an optical drive available to facilitate a BIOS upgrade then why not connect an external USB DVD-RW drive? It will then appear in the list of boot options in the BIOS and you can select it as the first device.
However, if you can boot from the original installed drive then this tends to confirm that it's a Windows problem rather than a hardware problem.
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dbruntonCommented:
Don't worry about a BIOS update.

Check the BIOS and see if you can make the DVD drive bootable.  Sometimes pressing the F12 key on startup gives you the choice of choosing the device to boot from as well.

If you've got the option to boot from the DVD drive enable it with a bootable Windows disk (DVD or CD will do) or alternatively a Live Linux CD/DVD.  If it'll boot (you just want it to boot, nothing else) from that disk then there is nothing with the drive.  If it won't boot then you have problems.
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nobusCommented:
since the drive passesd all tests, what problem do you have?   not clear to me, so plse specify
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Fletcher BurdineTableau Trainer & Consultant Sales Exec.Author Commented:
Looks like this DVD player is toast. I thank you for the support. Had a problem with my Hosting company and did not realize I was not getting emails from them. Looks like I got hacked and my identity compromised My bank even found fraud on my accounts. Multiple purchases I did not make. Sorry for the delays gentlemen. Fixing that problem so I can get emails again.
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