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Blue Screen with Error Message c000026c error.

Having issues trying to diagnose the "next" step.

This issue came up after we had a power surge.

Rebooted the PC and hit "F8" to load PC to last know good configuration. - Same blue screen with the same error popped up.
Rebooted the PC and hit "F8" to go into safe mode configuration. - Same blue screen with the same error popped up.

Not sure what else to do.
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cmdolcet
Asked:
cmdolcet
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3 Solutions
 
ITguy565Commented:
Please review the following article for instructions on how to diagnose this issue using WinDBG.

https://dynamicsgpland.blogspot.com/2011/11/tale-of-two-bsods-diagnosing-windows.html

alternatively you can attach the dump file to this forum and we can look at it as well.
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cmdolcetAuthor Commented:
The system will not boot up at all. It will just keep going back to the blue screen with the error.
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ITguy565Commented:
can you boot to safe mode? which version of windows is this?
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ITguy565Commented:
Just from a top level the c000026c error usually is caused by a device driver issue. This is usually due to new hardware being added to the system. Have you added anything to this computer recently in the way of hardware?

http://www.tomshardware.com/forum/214136-46-stop-c000026c
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cmdolcetAuthor Commented:
No  new hardware added. Just a power surge then the Blue screen.
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ITguy565Commented:
What type of computer is this, does it have BIOS hardware diagnostics?

On boot, you will get a splashscreen, usually it is either esc or F11 to enter the boot menu, see if there is a boot option to launch hardware diagnostics or just tell me what your boot options are.
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cmdolcetAuthor Commented:
Let me check
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nobusCommented:
post the dmp file for more info - find it in windows\minidumps
you can get it by booting from a live cd, or by hooking this drive to a working pc
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cmdolcetAuthor Commented:
I would love to post the "dump" file however I can;t even get into the Windows screen. It will boot up and look like its loading Windows XP and then goes to the blue screen of death.
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ITguy565Commented:
@cmdolcet,

Please do the following :

1. Insert the Windows XP DVD
2. Restart your computer
3. When asked if you want to boot from your DVD drive, do so.
4. Choose your language, click Next.
5. Click 'Repair your computer'
6. Select operating system you want to repair.
7. On the system recovery screen, click Command Prompt

log in with your admin credentials:

navigate to the dump file location and copy the file to removable storage.
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nobusCommented:
did you read my post how to get it?  apparently not.....
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cmdolcetAuthor Commented:
nobus sorry but I did now!....

As for the result I am off the project. therefore I am closing this question out.
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