Microsoft Word has stopped working.

Word 2016 16.0.4549.1000 64 bit
Microsoft Word has stopped working.  A problem caused the program to stop working correctly.  
Microsoft word opens in Safe mode.  Microsoft  word opens with winword /a.  
All Updates applied.
Paul VisnickyIT CoordinatorAsked:
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JohnBusiness Consultant (Owner)Commented:
1. Uninstall Office, restart, and then reinstall Office and patch. Test after this.

2. Make a new, test, Windows User Profile (Account). Log into the new Windows Account and test.
Paul VisnickyIT CoordinatorAuthor Commented:
Thanks John, uninstall & reinstall did not work.  Changed the Profile name to .old and logged in with a new profile, same problem.
JohnBusiness Consultant (Owner)Commented:
What operating system?  You may need to try a Repair Install.

Also I see you are using Office 64-bit. Do you have any 32-bit processes like Java or Adobe interacting?

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Paul VisnickyIT CoordinatorAuthor Commented:
Windows 10 - Build 1709.  Java and adobe are not installed.
JohnBusiness Consultant (Owner)Commented:
Find the Microsoft Media Creation Link and do an in-place Repair Install. Keep Everything. Use the section "download " and select Run to start the Repair
JohnBusiness Consultant (Owner)Commented:
Paul VisnickyIT CoordinatorAuthor Commented:
Repair and reboot did not resolve the issue
JohnBusiness Consultant (Owner)Commented:
Can you try Office 32-bit and see if that works. Most of us use Office 32-bit and it works fine with Windows 10 V1709.
Paul VisnickyIT CoordinatorAuthor Commented:
The 32 bit version seems to be working.  I'm going to keep this open for a few hours and if the user does not have any more issues, I will assign the rewards to you.
Thanks for your assistance.
JohnBusiness Consultant (Owner)Commented:
Thanks., Microsoft has continued to recommend 32-bit Office except in special circumstances  

Please keep us posted.
Paul VisnickyIT CoordinatorAuthor Commented:
Uninstalled Office 64 Bit and installed 32 bit version.
JohnBusiness Consultant (Owner)Commented:
Thank you for the update and I was pleased to assist you with this.
Paul VisnickyIT CoordinatorAuthor Commented:
Thanks John
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