Hi - We are running a terminal services/Citrix server 2016 with about 25 users, and use the CRM software ACT version 20 (latest). When we launch ACT, after about 10 seconds, we get the error "The requested performance counter is not a custom counter, it has to be initialized as read only" (pcerror.png - attached) . Of course, this being a terminal services/Citrix environment, happens for all users logging in and using the software. I've contacted ACT support, and they are claiming its a Windows problem. ACT Support did send me an article that has instructions on how to replace/reset the performance counters on the server, but it hasn't fixed the issue. Also, when the error occurs, there are about 6 or 7 miscellaneous events that show in the event viewer, which I've attached as well. I'm just not sure where this error is coming from, and any help with this would be greatly appreciated.