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Go to the Outlook.com login screen and click on Forgot Password. That will take you to a link where you enter your email address and then you get a password reset link. Follow that, reset your Outlook.com password and you should be able to get in.<br />
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You do not say if Windows 10 and you use a Microsoft email account for Windows 10. The above will change your Windows 10 Password if the same as Outlook.com. &nbsp; <br />
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So please go carefully and write down what you do.
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Go to the Outlook.com login screen and click on Forgot Password. That will take you to a link where you enter your email address and then you get a password reset link. Follow that, reset your Outlook.com password and you should be able to get in.

You do not say if Windows 10 and you use a Microsoft email account for Windows 10. The above will change your Windows 10 Password if the same as Outlook.com.  

So please go carefully and write down what you do.

pandafusion

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I am not sure why this gave John points.<br />
My answer was correct.
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I am not sure why this gave John points.
My answer was correct.

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I can log into my account at Outlook.com. However, before I can click on anything, I go to a Captcha screen. Regardless of what is entered, I am redirected to a page that says &quot;Sorry, Something Went Wrong&quot;.<br />
I have been locked out of my email for 5 days now. Even clicking on 'verify your account' to see the message less often fails and takes me to the Sorry page.<br />
I have tried four browsers, three computers on separate external IPs/locations, cleared and emptied all the caches, etc.<br />
Help!
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I can log into my account at Outlook.com. However, before I can click on anything, I go to a Captcha screen. Regardless of what is entered, I am redirected to a page that says "Sorry, Something Went Wrong".
I have been locked out of my email for 5 days now. Even clicking on 'verify your account' to see the message less often fails and takes me to the Sorry page.
I have tried four browsers, three computers on separate external IPs/locations, cleared and emptied all the caches, etc.
Help!

Outlook.com email goes to Captcha and won't resolve

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

An email client, email reader or more formally mail user agent (MUA) is a computer program used to access and manage a user's email. A web application that provides message management, composition, and reception functions is sometimes also considered an email client, but more commonly referred to as webmail.