I am in a world of DNS Hurt

curiouswebster
curiouswebster used Ask the Experts™
on
I am in a world of DNS Hurt

It started after I registered my new domain:
bcmsamerica.com

and used the same Domain Registrar BlueHost as my partner:
banccertified.com

I then needed email accounts and used RackSpace to register 2 email accounts for
bcmsamerica.com

I pointed the MX records to RackSpace and they both worked, as expected.

I was not ready for a website of my own, and got the permission of my partner to point my domain at his site.

I tried various methods including a CNAME record, adding a WWW record, and finally got it to work.

I tried the email, but this time it failed.

I was told that the MX records of banccertified.com pointed to Zoho. So, I dropped RackSpace and used Zoho to host my two email addresses for bcmsamerica.com

It seemed all to work.

Until it stopped working.

Since then, I have gotten the following block coming from somewhere...

Blockage

I can not even type the domain directly without blockage. But sometimes it does work.

So I proceed to click the "Agent Logon" button at the bottom and the page is blocked for the route:
https://www.banccertified.com/marketing

I tried this from my iPhone, and it works. I tried in my three browsers on my Mac, and they all fail.

I used my Tablet, and that also was blocked.

What could be the problem?

Did my router get black-listed somewhere?

I accidentally tried my tablet using my home router, and it was blocked. When I then connected my tablet via the Mifi, it seems the Mifi IP was then also blocked.

What is going on? Is this BlueHost issue?

Is this a problem with the host for banccertified? Am I black listed?

I am shut out but I need to read a report on my partner's website. I will see how far I get on my iPhone, but really need some screen area.

I am totally perplexed!

I have cleared cookies, but it feels much bigger than that.

Thanks


UPDATE

I find Chrome now works but fails on:
https://www.banccertified.com/marketing

Also, my iPhone works but fails on :
https://www.banccertified.com/marketing

Safaris does not work on banccertified.com
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Commented:
Can we break down one problem at a time ?

Here is image from my DNS tool.

From my DNS tool
What do you want to resolve first ? Pick one item :-)
curiouswebsterSoftware Engineer

Author

Commented:
Well, I need to get to work by accessing this domain...

https://www.banccertified.com/marketing

is it down for you too?

Otherwise, feel free to resolve any problem you see, and in any sequence.

Commented:
I am not sure that is a Bluehost IP, 50.116.101.163,  can you call them and confirm ?

Note Bluehost has decent technical support, if that is an IP address with them, then ask them to confirm your domain is added the cpanel.
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curiouswebsterSoftware Engineer

Author

Commented:
Well, my plan for tomorrow is to spare myself from the torture. I swear, my domain forwarding to a domain they also host, causes mysterious processes to cause issues.

I spent 2 hours with their tech support today.

I will host a tiny (free) website at AWS and point my domain to that. Then, on my empty website, I'll place a 1 line index.html file which will forward to banccertified.com

Do you see any reason this will not work 100% of the time?

Any idea what that one line of code is?

I did this years ago, but forget the exact command...
curiouswebsterSoftware Engineer

Author

Commented:
attaches is the page which renders...

empty head, empty body

Commented:
Here is how to redirect in html.

<html>
<head>
<meta http-equiv="refresh" content="2;url=http://example.com" />
<title>Page Moved</title>
</head>
<body>
This page has moved. Click <a href="http://www.example.com">here</a> to go to the new page.
</body>
</html>

Open in new window

curiouswebsterSoftware Engineer

Author

Commented:
Yes, that's an anchor. I want it automatic.

I want my index.html to never be seen.
curiouswebsterSoftware Engineer

Author

Commented:
And does the link resolve for you?

https://www.banccertified.com/marketing

Commented:
I get a blank page.
curiouswebsterSoftware Engineer

Author

Commented:
So, that means the site's down, right?

What else could it mean?

Thanks for checking.

How about that one line of HTML? I need that and am sure I once knew that line of code.
curiouswebsterSoftware Engineer

Author

Commented:
is this it?

<meta http-equiv="refresh" content="0; URL='http://new-website.com'" />

Commented:
yes
curiouswebsterSoftware Engineer

Author

Commented:
I still have no idea why Safari and my Tablet can not see banccertified.com

is it possible the site is in an unstable state?

Anyway, I will consider this a closed question. You helped calm me down and realize the /marketing page not loading was widespread, and not just my machine.
curiouswebsterSoftware Engineer

Author

Commented:
thanks

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