Armen Grigoryan
asked on
Outlook 2016 keep asking for password
Hi to all
I have some problem related to Outlook 2016
On my personal laptop I have configured my working Exchange mail account which is part of domain structure. I must change my Exchange password in every N days, and every time when I change my password Outlook 2016 in my personal laptop keeps asking for password. I do not picked the box for save my password, in outlook settings it is not selected to prompt credentials. I know that this problem can be solved by deleting passwords from Windows Credential Manager, but my problem is that I do not want to do it by my self every time,
I have some problem related to Outlook 2016
On my personal laptop I have configured my working Exchange mail account which is part of domain structure. I must change my Exchange password in every N days, and every time when I change my password Outlook 2016 in my personal laptop keeps asking for password. I do not picked the box for save my password, in outlook settings it is not selected to prompt credentials. I know that this problem can be solved by deleting passwords from Windows Credential Manager, but my problem is that I do not want to do it by my self every time,
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
There could be multiple reasons for outlook 2016 keep asking for the password. You can check this post: https://www.cybrary.it/0p3n/fix-microsoft-outlook-continually-keeps-asking-password/ to find multiple reasons and solutions.
ASKER
Hey Jerry
thanks for link, but unfortunately I have tried every step and nothing helps
thanks for link, but unfortunately I have tried every step and nothing helps
clear your passwords cached on your windows credential manager as when you change your password it still uses that to login if you are using NTLM Authentication Method for your virtual directory. also when you change your password login to computer with the new password on the network for the first time.
check this article as well
https://shanejacksonitpro.wordpress.com/2018/02/20/outlook-client-cant-connect-to-exchange-2016-continually-prompts-for-login-credentials/
check this article as well
https://shanejacksonitpro.wordpress.com/2018/02/20/outlook-client-cant-connect-to-exchange-2016-continually-prompts-for-login-credentials/
-=-=- SAME ISSUE HERE -=-=-
I even chatted with Microsoft 2 days ago and they told it's a known issue since the last update. They told me to try the REPAIR function, if not to wait for the next update 2 days later. Still waiting patiently.
I don't think it as nothing to do with Windows Credentials since in our case we have 5 PC with Outlook (to sync contacts, tasks, etc.) and all 5 PCs prompted all at once the same thing, THE PASSWORD. We know it, we put it in. Keeps prompting, and it's endless. Just doesn't work. And now nothing sync. :(
I even chatted with Microsoft 2 days ago and they told it's a known issue since the last update. They told me to try the REPAIR function, if not to wait for the next update 2 days later. Still waiting patiently.
I don't think it as nothing to do with Windows Credentials since in our case we have 5 PC with Outlook (to sync contacts, tasks, etc.) and all 5 PCs prompted all at once the same thing, THE PASSWORD. We know it, we put it in. Keeps prompting, and it's endless. Just doesn't work. And now nothing sync. :(
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
The author does not respond back. Therefore I initiated the auto close of the question.
ASKER
I understand the logic that Windows Credential Manager is the only way to manage the credentials of entire OS, but i do not understand the fact, that i need to input my credentials manually, and i do not believe that developers of Windows OS didn't found the way to make it automatically, my whole problem is "how to overwrite my old credentials with new one without inputting it manually"