Mark Budman
asked on
Error accessing web site with https
Hello,
I am trying to connect to the management console of a device on my local network (https://xxx.xxx.xxx.xxx), and I get the following error (in Chrome):
NET::ERR_CERT_AUTHORITY_IN VALID
I then click advanced and select continue, but I get another error :
The connection was reset. ERR_CONNECTION_RESET
I have cleared the cached, run ccleaner, disabled tls 3.
I also tried the same thing in Firefox with the following error:
Secure Connection Failed
The connection to the server was reset while the page was loading.
Any suggestions on how to fix? I was connecting to in via HTTP and I changed it to https access.
Thanks in advance.
I am trying to connect to the management console of a device on my local network (https://xxx.xxx.xxx.xxx), and I get the following error (in Chrome):
NET::ERR_CERT_AUTHORITY_IN
I then click advanced and select continue, but I get another error :
The connection was reset. ERR_CONNECTION_RESET
I have cleared the cached, run ccleaner, disabled tls 3.
I also tried the same thing in Firefox with the following error:
Secure Connection Failed
The connection to the server was reset while the page was loading.
Any suggestions on how to fix? I was connecting to in via HTTP and I changed it to https access.
Thanks in advance.
Sounds like it's using a self-signed certificate, which does tend to be the cause of the first message.
Also, try restarting Chrome and your computer (assuming that you haven't already). There are times where Chrome just starts doing dumb things, and a simple restart clears issues out.
Also, try restarting Chrome and your computer (assuming that you haven't already). There are times where Chrome just starts doing dumb things, and a simple restart clears issues out.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Hi
in addition to what been said above,
there should be the options to ignore the warnings and/or add exceptions to the certificate error.
if its only for you once you have got on the device there should be a certificates tab for you to download it, you can manually add it to your PCs root certificates
in addition to what been said above,
there should be the options to ignore the warnings and/or add exceptions to the certificate error.
if its only for you once you have got on the device there should be a certificates tab for you to download it, you can manually add it to your PCs root certificates
ASKER
Thank you for your assistance
From there you can edit your hosts files so the IP address is used for the name on the certificate. That should get you further when going to https. Essentially though for the certificate to be valid it needs to match the name of the domain.
EG: If I have a cert for XYZ.com it will only apply to XYZ. If I type in the IP (even though it's the same machine) or type in ABC.com (which may be a sister site or duplicate domain) the certificate won't work.