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JerseyGiant
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connecting pronter

trying to connect a printer to smtp server ..I am using office 365 cloud .. what ports do I need to get this  authentication to work.
Microsoft OfficeMicrosoft 365

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Jim Dettman (EE MVE)

8/22/2022 - Mon
JerseyGiant

ASKER
I have a printer that just wont authenticate now that we switched to O365. scan to email just wont work
Tom Cieslik

Most printers are using by default port 9100
Try this one and install printer as Raw 9100
Tom Cieslik

To scan to email you must install printer software (printing manager) on client computer.
This manager is isntaling add-on in outlook that will automatically open new email and put scan as attachment.
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Jim Dettman (EE MVE)

It depends.   If it's not secured, port 25.   If it is, 587.   I found this article very helpful in getting some clients printers and other devices hooked up to Office 365 for sending mail:

https://support.office.com/en-us/article/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-office-365-69f58e99-c550-4274-ad18-c805d654b4c4

Jim.
Jim Dettman (EE MVE)

BTW, I used option #3.

While it was a little more work to setup on the O365 side, it caused the least amount of issues with devices and made it easy to send mail out of software as well, and it didn't require an additional mailbox.

 The big thing there though is you need a static IP address that you'll be using to forwarding mail to the SMTP server.

Jim.
JerseyGiant

ASKER
would anyone have a Toshiba printer setup screen pic to send me with the correct specs on it.. SMTP Client setup and SMTP server setup?

thanks
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JerseyGiant

ASKER
thanks Jim.. I am just a lose here.. I have tried many different ways.. stummped
Jim Dettman (EE MVE)

So let's clarify what the actual issue is; your  trying to send e-mail from this Toshiba printer, and your e-mail for the company is currently on O365, yes?

 If so, what if anything have you done on the O365 side?

Jim.
JerseyGiant

ASKER
hi jim, that is correct.. I just made sure we had a valid email address to authenticate on O365.
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Jim Dettman (EE MVE)

OK, so then from that article, option #1 is the simplest to setup.   However from the notes on that, you need to be aware of:

Office 365 imposes a limit of 30 messages sent per minute, and a limit of 10,000 recipients per day.

 When you use that method.  If you can live with that, then we'll stick with method #1.  

 Next thing then; the printer must support TLS security.  If it cannot, then you can't use this method.  

 What model printer do you have?

Jim.
JerseyGiant

ASKER
hi Jim

I have a Toshiba e-Studio555
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Jim Dettman (EE MVE)

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Jim Dettman (EE MVE)

Never mind, I found it (was looking at color copiers, not Black and white).

Jim.
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Jim Dettman (EE MVE)

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