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I have a printer that just wont authenticate now that we switched to O365. scan to email just wont work
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I have a printer that just wont authenticate now that we switched to O365. scan to email just wont work

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Most printers are using by default port 9100<br />
Try this one and install printer as Raw 9100
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Most printers are using by default port 9100
Try this one and install printer as Raw 9100

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To scan to email you must install printer software (printing manager) on client computer.<br />
This manager is isntaling add-on in outlook that will automatically open new email and put scan as attachment.
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To scan to email you must install printer software (printing manager) on client computer.
This manager is isntaling add-on in outlook that will automatically open new email and put scan as attachment.

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It depends. &nbsp; If it's not secured, port 25. &nbsp; If it is, 587. &nbsp; I found this article very helpful in getting some clients printers and other devices hooked up to Office 365 for sending mail:<br />
<br />
<a href="https://support.office.com/en-us/article/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-office-365-69f58e99-c550-4274-ad18-c805d654b4c4" rel="ugc">https://support.office.com/en-us/article/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-office-365-69f58e99-c550-4274-ad18-c805d654b4c4</a><br />
<br />
Jim.
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It depends.   If it's not secured, port 25.   If it is, 587.   I found this article very helpful in getting some clients printers and other devices hooked up to Office 365 for sending mail:

https://support.office.com/en-us/article/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-office-365-69f58e99-c550-4274-ad18-c805d654b4c4 [https://support.office.com/en-us/article/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-office-365-69f58e99-c550-4274-ad18-c805d654b4c4]

Jim.

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BTW, I used option #3.<br />
<br />
While it was a little more work to setup on the O365 side, it caused the least amount of issues with devices and made it easy to send mail out of software as well, and it didn't require an additional mailbox. <br />
<br />
&nbsp;The big thing there though is you need a static IP address that you'll be using to forwarding mail to the SMTP server.<br />
<br />
Jim.
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BTW, I used option #3.

While it was a little more work to setup on the O365 side, it caused the least amount of issues with devices and made it easy to send mail out of software as well, and it didn't require an additional mailbox.

 The big thing there though is you need a static IP address that you'll be using to forwarding mail to the SMTP server.

Jim.

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would anyone have a Toshiba printer setup screen pic to send me with the correct specs on it.. SMTP Client setup and SMTP server setup?<br />
<br />
thanks
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would anyone have a Toshiba printer setup screen pic to send me with the correct specs on it.. SMTP Client setup and SMTP server setup?

thanks

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thanks Jim.. I am just a lose here.. I have tried many different ways.. stummped
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thanks Jim.. I am just a lose here.. I have tried many different ways.. stummped

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So let's clarify what the actual issue is; your &nbsp;trying to send e-mail from this Toshiba printer, and your e-mail for the company is currently on O365, yes?<br />
<br />
&nbsp;If so, what if anything have you done on the O365 side?<br />
<br />
Jim.
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So let's clarify what the actual issue is; your  trying to send e-mail from this Toshiba printer, and your e-mail for the company is currently on O365, yes?

 If so, what if anything have you done on the O365 side?

Jim.

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hi jim, that is correct.. I just made sure we had a valid email address to authenticate on O365.
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hi jim, that is correct.. I just made sure we had a valid email address to authenticate on O365.

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OK, so then from that article, option #1 is the simplest to setup. &nbsp; However from the notes on that, you need to be aware of:<br />
<br />

<blockquote>
Office 365 imposes a limit of 30 messages sent per minute, and a limit of 10,000 recipients per day.
</blockquote>
<br />
&nbsp;When you use that method. &nbsp;If you can live with that, then we'll stick with method #1. &nbsp;<br />
<br />
&nbsp;Next thing then; the printer must support TLS security. &nbsp;If it cannot, then you can't use this method. &nbsp;<br />
<br />
&nbsp;What model printer do you have?<br />
<br />
Jim.
</div>


OK, so then from that article, option #1 is the simplest to setup.   However from the notes on that, you need to be aware of:



> Office 365 imposes a limit of 30 messages sent per minute, and a limit of 10,000 recipients per day.


 When you use that method.  If you can live with that, then we'll stick with method #1.  

 Next thing then; the printer must support TLS security.  If it cannot, then you can't use this method.  

 What model printer do you have?

Jim.

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hi Jim<br />
<br />
I have a Toshiba e-Studio555
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JerseyGiant

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Never mind, I found it (was looking at color copiers, not Black and white).<br />
<br />
Jim.
</div>


Never mind, I found it (was looking at color copiers, not Black and white).

Jim.

Region-Capture.jpg

eb3-TopAccessGuide-v09.pdf

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<div class="content wysiwyg-content">
trying to connect a printer to smtp server ..I am using office 365 cloud .. what ports do I need to get this &nbsp;authentication to work.
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trying to connect a printer to smtp server ..I am using office 365 cloud .. what ports do I need to get this  authentication to work.

connecting pronter

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

Microsoft Office

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.